OneDrive shortcut appears as an internet shortcut instead of a folder

Anonymous
2024-06-24T08:09:48+00:00

A OneDrive folder has been shared with me, but in windows File Explorer, it appears as a link rather than a folder when I add it as a shortcut to OneDrive "My Files". How can I fix this so the shortcut appears as a folder instead of a link?

Your help will be greatly appreciated.

Microsoft 365 and Office | OneDrive | For home | Windows

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

0 comments No comments

81 answers

Sort by: Most helpful
  1. Anonymous
    2025-04-03T14:02:11+00:00

    @OliverFox3 Unfortunately, the only next step is to wait. It is not pleasant, especially when some accounts have switched over. Please note that SharePoint is completely transparent to the end user. This is the new backend they have moved OneDrive to, which is causing the headache. Once everyone is converted they will all be SharePoint in the backend, as I understand it.

    Was this answer helpful?

    0 comments No comments
  2. Anonymous
    2025-04-03T13:46:11+00:00

    This makes sense as the accounts with 'search' are still working and the ones without 'search' now have this silly hyperlink rather than a real folder. Any idea on next steps? As the are family 365 subscriptions we can't use sharepoint.

    Was this answer helpful?

    0 comments No comments
  3. Anonymous
    2025-03-28T07:45:01+00:00

    Based on the explanation by @Mike-E_wins I have further checked the issue on my onedrive account. I have an not migrated "old" OneDrive and my peer has a already migrated account. He is sharing a folder to me. This folder is a "hyperlinked" folder in my account, which will not synced to my Windows Explorer.

    I own a very old OneDrive account since SkyDrive times - so I imagine that based on the history of this forum thread we have to wait longer to get migrated and this ugly shared folder issue resolved. :-(

    BR,

    André

    Was this answer helpful?

    0 comments No comments
  4. Anonymous
    2025-03-27T07:54:00+00:00

    @Mike-E_wins Regard the mentioned upgrade, you able shared the Onedrive desktop app version number you using which worked?

    I'm guessing perhaps can compare and see any different... mine current is Build 25.035.0223.0003 (64-bit)

    Was this answer helpful?

    0 comments No comments
  5. Anonymous
    2025-03-27T07:09:02+00:00

    @AlexOng1 I have two accounts where they were upgraded and now work, but a third one is part of a family account with the most data of any of them that still has not been upgraded. Not sure when this will happen and hope it's in the next year. :P

    Was this answer helpful?

    0 comments No comments