A shared folder in one drive, cannot be synced to explorer. Option no longer available

Anonymous
2024-06-17T23:34:45+00:00

Good morning,

I am an experienced IT professional.

I have already confirmed permissions to one drive folders are fine.

And, one drive has been reinstalled etc.

The account in question is just a free outlook.com account.

Issue - You used to be able to see a sync option on the web access for any shared folders.

The folder was shared from another free one drive account.

This is no longer there.

I can add a shortcut, that is all.

And while the user can in indeed click on the shortcut to access files, the access is ONLY web access.

From my reading of other blogs, I assume that Microsoft no longer allow one drive free to sync shared folders to explorer?

And I need to advise my client to move to sharepoint. - or, a 365 business account.

Thank you.

Microsoft 365 and Office | OneDrive | For home | Windows

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  1. Anonymous
    2025-03-06T04:48:23+00:00

    adding on to this thread...

    desktop will not show the added shared folder. This folder was originally in the list of Choose folders to sync with desktop, but after some minutes, this folder disappeared and no longer shows up in the list to check/uncheck.

    OneDrive online does show the shared folder in my list of folders, however attempts to move files into this shared folder with Write access fails. I am able to create the "tets" folder in this shared folder which shows i have Write access, but the Move here button is greyed out.

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  2. Anonymous
    2025-03-06T17:51:57+00:00

    Having the same issue here. Come one Micro$oft, do something about it!

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  3. Anonymous
    2025-03-07T10:04:26+00:00

    Hi there,

    Same issue here since 2025-07-06. Premium users shares are still syncing, so the problem seems not to be purely technical, but might even be a licensing "feature"(!).

    Microsofts resources are moved towards GenAI and bread-and-butter features are starving. Unfortunately, this will be the future of IT.

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  4. Anonymous
    2025-03-07T14:45:53+00:00

    This is complete garbage, Microsoft.

    I have a paid OneDrive service through a Microsoft 365 Family subscription. We're supposed to get 1TB each for 5 people and I had shared folders set up between two of my Microsoft accounts (two laptops) and my wife's account (her laptop). We had shared folders that we could transfer photos and such between us, just by looking in the shared folders in File Explorer and cut/pasting files that would sync between the machines. Then, like many, I noticed today that a few weeks ago (?) it suddenly converted these shared sync folders with files to web links that just open the OneDrive web view to access the shared folders and files remotely (and VERY inconveniently).

    While that was SUPER ANNOYING and not what I paid for, whatever change they made also DELETED the previously syncronised shared files and folders on my C drive in the OneDrive file tree under c:\users[username]\OneDrive path, replacing the folders with web link shortcuts. This is Microsoft DELETING data on MY local disk WITHOUT MY PERMISSION. Absolutely outragious.

    I don't care what Microsoft says about whether it wants to continue to provide folder sync services as part of the service I PAID for, deleting MY data without MY PERMISSION on MY disk has to be illegal.

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  5. Anonymous
    2025-03-12T05:04:08+00:00

    Not just new accounts. My family has been using OneDrive to sync across computers for many years. It stopped working in Feb 2025. II have tried many things to fix it over several weeks without success.

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