A shared folder in one drive, cannot be synced to explorer. Option no longer available

Anonymous
2024-06-17T23:34:45+00:00

Good morning,

I am an experienced IT professional.

I have already confirmed permissions to one drive folders are fine.

And, one drive has been reinstalled etc.

The account in question is just a free outlook.com account.

Issue - You used to be able to see a sync option on the web access for any shared folders.

The folder was shared from another free one drive account.

This is no longer there.

I can add a shortcut, that is all.

And while the user can in indeed click on the shortcut to access files, the access is ONLY web access.

From my reading of other blogs, I assume that Microsoft no longer allow one drive free to sync shared folders to explorer?

And I need to advise my client to move to sharepoint. - or, a 365 business account.

Thank you.

Microsoft 365 and Office | OneDrive | For home | Windows

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  1. Anonymous
    2024-10-06T21:02:22+00:00

    Don't know why tbey don't fix the problem, whenever you talk to Microsoft, they tell it will be fixed soon

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  2. Anonymous
    2024-10-25T22:00:12+00:00

    I wish Microsoft fixed this problem sooner... Have no choice but to switch to Google Drive.

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  3. Anonymous
    2024-11-11T02:25:03+00:00

    Hi Mark,

    Its been over 5 months that this update was posted. Has no solution been found yet?

    This is seriously affecting my ability to work across my devices.

    Please help.

    Thanks

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  4. Anonymous
    2024-11-15T05:15:49+00:00

    Just to update everybody.
    This problem is only present in some OD accounts, not all.

    It seems to affect "newer" accounts (just a hypothesis)

    And yes as of Nov 2024 it is still happening.

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    2 people found this answer helpful.
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  5. Anonymous
    2024-11-25T22:40:43+00:00

    This problem still persists with no resolution in sight. I may have to go back to some type of my own network attached storage and just forget OneDrive altogether.

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