A shared folder in one drive, cannot be synced to explorer. Option no longer available

Anonymous
2024-06-17T23:34:45+00:00

Good morning,

I am an experienced IT professional.

I have already confirmed permissions to one drive folders are fine.

And, one drive has been reinstalled etc.

The account in question is just a free outlook.com account.

Issue - You used to be able to see a sync option on the web access for any shared folders.

The folder was shared from another free one drive account.

This is no longer there.

I can add a shortcut, that is all.

And while the user can in indeed click on the shortcut to access files, the access is ONLY web access.

From my reading of other blogs, I assume that Microsoft no longer allow one drive free to sync shared folders to explorer?

And I need to advise my client to move to sharepoint. - or, a 365 business account.

Thank you.

Microsoft 365 and Office | OneDrive | For home | Windows

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  1. Anonymous
    2024-08-04T05:22:28+00:00

    This is definitely a big issue as working online is not that convenient. I hope Microsoft solves this quickly

    They are already not addressing this for months now. Don't expect a solution anytime soon, if at all. It's just the way this garbage company works. Better find non-Microsoft alternatives quickly!

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  2. Anonymous
    2024-08-09T00:45:57+00:00

    Still an issue... Would have been nice to get a notice from Microsoft. Been troubleshooting for hours.

    PLEASE FIX!

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  3. Anonymous
    2024-08-30T13:51:30+00:00

    I can hardly believe Microsoft is not fixing such a BIG issue...

    Please, wake up and find a solution!

    It is essential to me and many others in the world, I guess.

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  4. Anonymous
    2024-09-28T01:47:28+00:00

    I subscribe to Microsoft 365 Family and just ran into this problem. A OneDrive folder that I share to my daughter's account cannot be synced to her laptop. The OneDrive app doesn't even list it as an option. She can access it through the browser, however.

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  5. Anonymous
    2024-10-06T20:28:46+00:00

    Having the same issue starting Oct 01. Prior to that it was fine. Server 2019 Standard ed.

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