A shared folder in one drive, cannot be synced to explorer. Option no longer available

Anonymous
2024-06-17T23:34:45+00:00

Good morning,

I am an experienced IT professional.

I have already confirmed permissions to one drive folders are fine.

And, one drive has been reinstalled etc.

The account in question is just a free outlook.com account.

Issue - You used to be able to see a sync option on the web access for any shared folders.

The folder was shared from another free one drive account.

This is no longer there.

I can add a shortcut, that is all.

And while the user can in indeed click on the shortcut to access files, the access is ONLY web access.

From my reading of other blogs, I assume that Microsoft no longer allow one drive free to sync shared folders to explorer?

And I need to advise my client to move to sharepoint. - or, a 365 business account.

Thank you.

Microsoft 365 and Office | OneDrive | For home | Windows

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  1. Anonymous
    2024-08-03T20:53:54+00:00

    I am having the same issue (started today). When can we expect this issue to be addressed?

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  2. Anonymous
    2024-08-03T15:50:52+00:00

    we are facing same problem and nobody is able to fix it. what is happening with microsoft.

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  4. Anonymous
    2024-07-18T07:30:19+00:00

    HI Mark, I was recently asked to update sync icons for the OneDrive and I did so on 18 July. I can now download the shared folder from the online OneDrive. But it is an offline folder. How can I add it to my OneDrive Desktop as a synced folder like last time? Has the problem been solved? Please advise. Thank you!

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  5. Anonymous
    2024-07-13T10:32:15+00:00

    I'm experiencing the exact same issue with OneDrive for MacOS.

    It's unbelievable that Microsoft is unable to fix this bug for over a month. I'm looking for alternative solutions now. If Microsoft is this unreliable, they should not be trusted with any data whatsoever.

    I will not keep paying fees for a service that doesn't deliver what it promises for over a month.

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