A shared folder in one drive, cannot be synced to explorer. Option no longer available

Anonymous
2024-06-17T23:34:45+00:00

Good morning,

I am an experienced IT professional.

I have already confirmed permissions to one drive folders are fine.

And, one drive has been reinstalled etc.

The account in question is just a free outlook.com account.

Issue - You used to be able to see a sync option on the web access for any shared folders.

The folder was shared from another free one drive account.

This is no longer there.

I can add a shortcut, that is all.

And while the user can in indeed click on the shortcut to access files, the access is ONLY web access.

From my reading of other blogs, I assume that Microsoft no longer allow one drive free to sync shared folders to explorer?

And I need to advise my client to move to sharepoint. - or, a 365 business account.

Thank you.

Microsoft 365 and Office | OneDrive | For home | Windows

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  1. Anonymous
    2025-03-13T05:28:26+00:00

    I have also reported this issue on the AskWoody forum, topic [Windows 11 version 24H2] OneDrive shared folders in File Explorer.

    Here is a recent reply post I got March 8th.

    AskWoody Sat, Mar 8, 2025 at 5:24 PM
    To: ******@askwoody.com
    lmacri wrote: <br> <br>From the 07-Mar-2025 Neowin article Microsoft finally has update on OneDrive shared folders turning to internet shortcut links: <br>It has nearly been ten months with no fix in sight still for the issue. However, Microsoft finally has another update on it thanks to a response from the Microsoft OneDrive product group, and it is supposedly due to a backend migration issue that the tech giant is currently still performing. <br> <br>However, it does not give any specific clue as to when this migration phase will be completed, though Microsoft is trying to "speed things up": The message reads: <br><br><br>"This is related to a backend migration we are currently doing. Unfortunately, we do not fully support syncing shared folders when one user has migrated and the other has not . We are doing everything possible to speed things up so that the issue can be resolved as quickly as possible for users of the feature. When the accounts are migrated, there is an automatic logic that ensures that they return to a synced folder within a few days."<br> <br> <br>----------- <br>[size=9]Dell Inspiron 15 5584 * 64-bit Win 10 Pro v22H2 build 19045.5487 * Firefox v136.0.0 * Microsoft Defender v4.18.25010.11-1.1.25010.7 * Malwarebytes Premium v5.2.7.167-1.0.5160 * Macrium Reflect Free v8.0.7783[/size] <br> <br>Post Link: https://mailing.askwoody.com/ls/click?upn=u001.xFifJ3qfRCKvnlj6d8CZ7L-2BgoqZEukSCn5sjqj9NI2txFaZI4Vk-2F64MWvDNPQbrmViicws4vX0ojrezTp823NN-2FrpfHlVgmxac1dn7RyFqLOuFnqBeDzbIeBTmdujGY7jGCnvgKcSuTnr4ipKvuw-2Fg-3D-3DhVXZ_H-2Bt62Fht6xBgIOwfiSMJc9uasYyxH-2BYJbns-2B-2F7vRIMIK9A8fveHPc9BY8AUHHu3-2Fx-2F5zqXMhgvKx4Akun6KQRmATPxSPclpF4L3T9HB9nvtqtJDToNVTNfmovs9qyKKPdKFJbDRuxT51Dfumqo3CpDzgKQbq1AJjA8wInfxP3hbo41KAEoO6LNENApu8mt-2FkAuddm5ZVojwQh0Y8-2BdKw-2Fw-3D-3D <br> ---

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  2. Anonymous
    2025-03-12T05:04:08+00:00

    Not just new accounts. My family has been using OneDrive to sync across computers for many years. It stopped working in Feb 2025. II have tried many things to fix it over several weeks without success.

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  3. Anonymous
    2025-02-27T19:32:20+00:00

    This is still happening in February 2025. Apparently randomly, btw. I have one instance of onedrive that is affected, and one that is not affected (yet) but stuck in "processing changes".

    It's ridiculous that such a bug can persist for so long. There must be some kind of workaround.

    Also please go on the community site and upvote this one and this one.

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  4. Anonymous
    2024-08-09T00:45:57+00:00

    Still an issue... Would have been nice to get a notice from Microsoft. Been troubleshooting for hours.

    PLEASE FIX!

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  5. Anonymous
    2024-08-03T21:06:38+00:00

    This is definitely a big issue as working online is not that convenient. I hope Microsoft solves this quickly

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