MICROSOFT WILL NOT FIX THIS ISSUE.. After a year of waiting for the solutions and having to double save files locally and upload to OneDrive, it is clear MS does not care about us and our issues, or the countless hours we have worked on files to watch them be overwritten by older files, causing you to waste time and effort. Then all you get from MS is "go hunt for the version you lost". Sync software is worthless if it cannot recognize a newer file over an older one. I don't care how long it has been since you used your laptop; the software compares the two files, and the newer one should ALWAYS win and overwrite the older one. I am told this is rudimentary to all sync software. A point that MS has obviously failed miserably at.
You must fix it yourself by:
- Download all your files from your OneDrive web folder
- Delete all folders in the OneDrive web folder
- Delete the OneDrive App from your computer
a) First stop OneDrive, then quit OneDrive
b) Click on Windows, type Programs, and open Add or Remove Programs
c) Find OneDrive in the list and uninstall it
1)You may need to do this 2-3 times, as MS does not want this to happen, after you uninstall it, it magically just reappears in the list!
d) Find a safe, reputable, backup, and sync software to install on your system. I highly recommend Good Sync
e) For less than what you would pay monthly for upgraded MS OneDrive storage, you get robust sync software and cloud storage for your files that is effortless, and it WILL NOT SAVE OLDER VERSIONS OF FILES OVER NEWER ONES!!!
- Then say out loud, "OneDrive, you are FIRED!!!"
- Enjoy peace of mind again.