MS Word lagging on 2020 Apple M1 MacBook Pro

Anonymous
2024-05-18T01:38:19+00:00

EDIT: I uninstalled and reinstalled Word as an older version (16.84) and Word works perfectly well.

I have an Apple MacBook Pro M1 chip from late 2020. It works perfectly well. However, Word starts lagging when I use it for a few minutes. This is not an issue with my computer – all other programmes work perfectly well while Word is lagging.

I tried uninstalling Word and reinstalling it, but this problem has persisted. I have closed all other apps bar Word, but Word still lags. I have also tried moving documents out of my OneDrive folder so they weren't being autosaved onto the cloud, but the lag persisted. Running Activity Monitor on Mac does not show excessive strain on Memory, CPU etc. from Word.

I recently installed an update, and I wonder whether this is the cause? Stumped as to how to fix this issue.

Microsoft 365 and Office | Word | Other | MacOS

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

0 comments No comments

83 answers

Sort by: Most helpful
  1. Anonymous
    2024-10-06T05:07:09+00:00

    Which software was running before May. i experiened this issue since March, I tought it was not compatibility with ARM processor, but I installed teh ARM specific software and it is the same thing.

    Was this answer helpful?

    0 comments No comments
  2. Anonymous
    2024-10-06T05:04:41+00:00

    Yes no improvement at all. Just little when updating software, but then it started doing again the same.

    Was this answer helpful?

    0 comments No comments
  3. Anonymous
    2024-10-06T02:15:12+00:00

    Could you help me I have similar problem, it has been going for months. I have an M1 Max with 64Gb or RAM.

    Every single edit I do, i have a spinning loading after long wait i can work again for few seconds and then same issue. it is impossible to work under this situation. I am writing my Thesis dissertation for a Phd and I cannot use this software no matter what,

    I reinstalled multiple times, updated word, ios and this issue is the same.

    Thanks

    Was this answer helpful?

    0 comments No comments
  4. Anonymous
    2024-10-06T02:08:45+00:00

    I have same problem with MAC M1 Max with 64 Gb or Ram. The maximum available at the time of launch.

    The activity monitor shows that all CPU and GUP is used by word and very slow. I wonder if this problem is due to ARM processor not being compatible with microsoft.
    I updated to new version, at beggining was working well 1 week then started doing the same. Every minor change i do, the file starts loading and get stuck, then sfter long wait i can use again. I use the mouse for a bit and then again the same loading and getting stuck. It is burden having to deal with this.

    Version 16.89 (24090815)

    I was advised by my university to run an update which i did, then I also updated the IOS to newer version, still same problem. I have lates word and latest MAC ios, nothing improved.

    i really need your help, it is impossible for me to do anything like this.

    Was this answer helpful?

    0 comments No comments
  5. Anonymous
    2024-08-30T17:33:45+00:00

    Still happening on the latest version downloaded from the Mac App Store. Uninstalled using AppCleaner to ensure everything is gone. Then reinstalled 16.84 using the link provided in this thread. Also disabled AutoUpdate immediately upon reinstalling. Seems to have worked so far For those unable to turn off auto updates, it's probably because you installed via the App Store and not through an installer from Microsoft..

    Was this answer helpful?

    0 comments No comments