MS Word lagging on 2020 Apple M1 MacBook Pro

Anonymous
2024-05-18T01:38:19+00:00

EDIT: I uninstalled and reinstalled Word as an older version (16.84) and Word works perfectly well.

I have an Apple MacBook Pro M1 chip from late 2020. It works perfectly well. However, Word starts lagging when I use it for a few minutes. This is not an issue with my computer – all other programmes work perfectly well while Word is lagging.

I tried uninstalling Word and reinstalling it, but this problem has persisted. I have closed all other apps bar Word, but Word still lags. I have also tried moving documents out of my OneDrive folder so they weren't being autosaved onto the cloud, but the lag persisted. Running Activity Monitor on Mac does not show excessive strain on Memory, CPU etc. from Word.

I recently installed an update, and I wonder whether this is the cause? Stumped as to how to fix this issue.

Microsoft 365 and Office | Word | Other | MacOS

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  1. Anonymous
    2024-06-02T13:08:23+00:00

    Hi guy,

    i got exactly the version which was mentioned by Jim Gordon on two of my macs today by the AutoUpdater automatically installed.

    btw: Only on my MacBook Air i had problems which i do share with my wife, my MacBook pro which has ways more RAM had no problems. On the Macbook Air it got better, but not solved when i completely logged off with my account and we only used her's.

    So we hope the patch helps :)

    br Wolfgang

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  2. Anonymous
    2024-06-02T11:29:55+00:00

    Impossible to find it on Microsoft 365.

    Only download is 16.85.24051214_BusinessPro_Installer dated May 20.

    And when I launch updates from the application, it says for hours : We're looking for upload.

    And finally it says : All apps are up to date (with the last build dated May 20.

    Typical M$oft

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  3. Jim G 134K Reputation points MVP
    2024-05-31T20:58:43+00:00

    IMPORTANT UPDATE FROM MICROSOFT

    Build 16.85.526.2 (16.85.24052614) is now available. It contains a fix for Word sometimes becoming unresponsive. We ask that users reporting the issue please update to that latest build.

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  5. Anonymous
    2024-05-29T03:30:04+00:00

    I deleted Word app and reinstalled this version. My Word seems to be working normally again - yay - so far, so good. Thank you and to everyone else for all the help! :) JS

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