Processes in Microsoft 365 for setting up Office apps, redeeming product keys, and activating licenses.
Hi Chris,
I'm so glad that it half worked!
Annoying because all the documentation states changing your privacy settings in one app alone will flow through to the rest.
I also have a Microsoft 365 Family subscription! Pardon me, an important distinction I completely overlooked until checking back for you. A personal Microsoft account, but an Office 365 Family subscription.
I can only suggest:
- Were Word (and all the other 365 apps) closed while you changed the privacy settings from Excel?
- I deselected ALL the available 'connected experiences' in the privacy settings (there are three altogether - they advise turning off only two of them)
- You are accessing these apps on the one device, using the one subscription?
- You were signed in to your account while changing the settings in Excel? Then, again, signed in to Word? Its quite onerous to sign out, must admit, but worth a check?
If I were you, I'd turn the connected experiences on again, then off again in the privacy settings each app. Just in case something is over riding the settings for one app in particular. I tried going into privacy settings from my Microsoft account - none of the relevant options available unfortunately.
You could simply try turning everything off and starting again i.e.: system restart????