Processes in Microsoft 365 for setting up Office apps, redeeming product keys, and activating licenses.
This isn't just an issue of money.
Microsoft have, without providing prior information or asking permission, added an AI to users machines.
Many users have no way to turn it off and the only way to remove it seems to be to roll back a version or change your subscription to 'Classic'.
Even where users can turn the AI off there is no information from Microsoft as to whether this disables just the helper or the entire AI - when turned off is it still 'learning' from your work (a cute euphemism for what is in reality Microsoft stealing your work...)
This is, by every definition, a wilful insertion of spyware into the machines of paying users.
I have written to my Federal Government about this and I suggest others do the same.