Folder Shared With Anyone Can't Download All, Can Only Download One At A Time

Dear DavidReedImages  Thanks for using Microsoft products and posting in the community. Thank you very much for your feedback, we understand that you are experiencing issues with OneDrive file sharing that may be inconvenient for you and your customers.

It has come to our attention that many users in different languages and regions have reported similar issues, and Microsoft's development team has taken note of this and is actively working to fix the issue. We understand that this may have had an impact on your workflow and we apologise for this.

For now, we recommend that you and your customers continue to experiment with other features of OneDrive, such as sharing files via email or downloading them if you have a Microsoft account. We also encourage you to regularly check for updates to OneDrive for the latest improvements and fixes.

Thank you for your understanding and support, and we will continue to work hard to make sure we provide you with better service. Please feel free to let us know if you have additional questions or need further assistance. If you have any other questions or need further assistance, please feel free to contact us.

May your life be full of sunshine and love!   Best Regards,Maxine | Microsoft Community Support Specialist

For now, we recommend that you and your customers continue to experiment with other features of OneDrive, such as sharing files via email or downloading them if you have a Microsoft account. We also encourage you to regularly check for updates to OneDrive for the latest improvements and fixes.

This is the second major issue just this calendar year -- not even half over -- that keeps my clients from being able to download what they're paying me for, and with no estimate on when it will be fixed. So the "other features of OneDrive" we'll be experimenting with is called Dropbox as that seems to just work and they actually seem to test things before rolling them out to paying customers.

And since this is really the only feature of Office that I use and can't readily replace with something that's free, I've got to wonder why I'm paying you a monthly subscription fee.

May your products be filled with bugs and frustrations. Oh...wait...they already are.

David | Really Annoyed Customer

Hi，David

We are really sorry for the inconvenience caused to your life and work, and we are equally hopeful that your issue is resolved and we are waiting for an update on the issue!

Microsoft's development team will resolve this issue as soon as possible, thank you for your time and effort!

Best Regards,   Maxine | Microsoft Community Support Specialist

Microsoft's development team will resolve this issue as soon as possible, thank you for your time and effort!

Still not resolved.

Still sticking with Dropbox.

Still considering canceling Office subscription as it's now virtually worthless.

Hi，David

Thank you for your reply!

We are concerned about your current issue and hope that it will be resolved soon, but I need to explain to you that we are two separate teams and we have already made the relevant feedback and are currently waiting for a fix!

In the meantime, we respect all your decisions!

We wish you a happy life!

Best Regards,   Maxine | Microsoft Community Support Specialist