Folder Shared With Anyone Can't Download All, Can Only Download One At A Time

Anonymous
2024-06-27T15:13:11+00:00

Sharing a OneDrive folder with a client and I've set the permission to "Anyone with link can download" and they don't have an download option. If they navigate into a folder and select a file, they get a Download link. If they select two files, the Download link disappears. So they can have to download files one at a time.

Their spouse, who is logged in to their Microsoft account, can download.

This is clearly a bug. Please fix this bug ASAP.

Steps to reproduce:

  1. Make sure you're not logged in to your Microsoft account
  2. Click this link: Link to OneDrive folder with 2 files in it
  3. Select one file: You'll note there's a Download button
  4. Select the other file: Download button goes away
  5. Deselect all files and select the button next to the folder. No Download button.
Microsoft 365 and Office | OneDrive | For home | Windows

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  1. Anonymous
    2024-06-28T09:26:15+00:00

    Dear DavidReedImages  Thanks for using Microsoft products and posting in the community. Thank you very much for your feedback, we understand that you are experiencing issues with OneDrive file sharing that may be inconvenient for you and your customers.

    It has come to our attention that many users in different languages and regions have reported similar issues, and Microsoft's development team has taken note of this and is actively working to fix the issue. We understand that this may have had an impact on your workflow and we apologise for this.

    For now, we recommend that you and your customers continue to experiment with other features of OneDrive, such as sharing files via email or downloading them if you have a Microsoft account. We also encourage you to regularly check for updates to OneDrive for the latest improvements and fixes.

    Thank you for your understanding and support, and we will continue to work hard to make sure we provide you with better service. Please feel free to let us know if you have additional questions or need further assistance. If you have any other questions or need further assistance, please feel free to contact us.

    May your life be full of sunshine and love!   Best Regards,Maxine | Microsoft Community Support Specialist

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