You can share the zipped file with me and I'll send it back to my contact in the Office team.
Excuse me if I'm being rude here, but "share them with you"??
We don't even know who you are. Ostensibly, you're a "Volunteer Moderator" which, I take it, means you don't actually work for Microsoft.
That's not a good thing as we need a real Microsoft tech to examine the files and/or read through this thread to try to further a resolution.
Sorry, but I'm not sharing sensitive files with anyone other than an employee of the company and I have NO IDEA WHY someone who actually WORKS FOR MICROSOFT can't respond to this thread.
I mean, WHAT IS THIS JOINT? No one from Microsoft sees anything posted here? If not, what's the point?