Update error code 30088-27 Office 2021 what to do to get corrected????

I have reported this to the Office team and they are interested in further troubleshooting which any users affected by this issue can share. See instructions below.

1.         Download and then run the self-extracting executable: https://www.microsoft.com/en-us/download/details.aspx?id=103236

2.         Accept the EULA, then select an extraction location for the tool: officedeploymentlogcollector.exe

3.         Run the tool from the folder selected in the previous step

4.         After running the tool, collect the log .zip manually from %temp%\C2RLogs

You can navigate to this folder by using Win + R and typing %temp%\C2RLogs, or typing directly in the address bar in file explorer.

Hi Stefan

And where should we send the created log file? Or have I overlooked something?

Regards

Uwe

This problem was created by Microsoft and only Microsoft can fix this. I am not about to waste my time and jump through hoops for them to try and solve this problem for something THEY broke. I will wait for MS to remedy this as they are aware of this problem and they are working on it.

Respectfully,

I concur 10000% and I said that before. We have no less than 75 customer's users with this same problem and even if those steps fix the problem, we ARE NOT going to do that for every user .... why? because we can't bill our customers for something MS broke.

Hi Stefan,

You forgot to tell us what, exactly, to do with the zipped file.

This problem was created by Microsoft and only Microsoft can fix this. I am not about to waste my time and jump through hoops for them to try and solve this problem for something THEY broke. I will wait for MS to remedy this as they are aware of this problem and they are working on it.

Respectfully,

Don,

Whether you want to help is of course your choice.