Processes in Microsoft 365 for setting up Office apps, redeeming product keys, and activating licenses.
First of all, Happy 4th to all US-based folks.
As I mentioned before, have been working for more than week with a 365 support agent, trying everything he has come up with. Now, he is in a retreat with other gurus trying to come up with another suggestion.
I have done all you guys have, including the removal of office using https://support.microsoft.com/en-us/office/about-the-microsoft-support-and-recovery-assistant-e90bb691-c2a7-4697-a94f-88836856c72f
As it was suggested by the agent. It took more than 2 hours for Office to be uninstalled and it did. It fix a thing for me.
My working theory at this point is user profile corruption. I needed to wait until today to gain access over the user’s PC. Will do that, and report my findings later.