Update error code 30088-27 Office 2021 what to do to get corrected????

Anonymous
2024-06-29T17:25:07+00:00

Update error code 30088-27 Office 2021 what to do to get corrected????

Microsoft 365 and Office | Install, redeem, activate | Other | Other

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  1. Anonymous
    2024-07-04T16:15:38+00:00

    I had tried the uninstall and reinstall some time ago with no success, but your message made me try it again since it worked for you. After uninstalling and rebooting, I installed from the MSI and activated. I then hit Update Now and it worked, bringing me to the current version. As a final test, I hit Update Now again and the error is back.

    I think we will have to wait until the next update to see how serious this is. I suspect that an Online Repair may be the only way to update Office until someone finds the cause of this issue.

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  2. Anonymous
    2024-07-04T15:06:53+00:00

    Yeap ... I did not find those in my PC, which is updating fine, but I did find it in the same customer's PC I have been using for this thread.

    Deleted them, update Office, got errors and keys are back.

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  3. Anonymous
    2024-07-04T14:49:44+00:00

    For what it's worth, I did find two entries in the registry that MAY provide help, but probably not.

    In HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Office\ClickToRun\UpdateStatus, there are two entries on the affected machine that are not present on my other two. Both appear to be result entries giving information to the software:

    UpdateDetectionLastException="88
    "UpdateDetectionLastHResult="0

    Whether that information can help anyone identify the source of the problem is beyond my knowledge.

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  4. Anonymous
    2024-07-04T13:58:22+00:00

    Glad to hear Microsoft wake up and non-sense was removed from the troubleshooting steps.

    This is one of our cases:

    • Version giving the trouble: Version 2406 (Build 17726.20126)
    • Using Linn's command, downgraded to Version 2405 (Build 17628.20164)

    Command executed correctly, update was downloaded and applied, and Excel reports the correct version.

    Guess what: THE ERROR STILL THERE

    So, reverted back to the original version using the same command and of course, the issue still there.

    What now, Linn? Any sense of urgency?

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  5. Anonymous
    2024-07-04T13:45:14+00:00

    User profile is not the cause ....

    Even though someone reported that rolling back did not help, I will try it shortly.

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