Update error code 30088-27 Office 2021 what to do to get corrected????

Anonymous
2024-06-29T17:25:07+00:00

Update error code 30088-27 Office 2021 what to do to get corrected????

Microsoft 365 and Office | Install, redeem, activate | Other | Other

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  1. Anonymous
    2024-07-27T16:41:36+00:00

    You can try to use force remove Office. However, it removes anything that has to do with Office (such as registry keys, services, and components) and wipes out activation. This option is not recommended.

    You can do this at this website. (optional; from GitHub)

    Force removing Office does not touch and remove your personal files.

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  2. Anonymous
    2024-07-26T17:11:24+00:00

    It is just incredible that MS can't understand plain English.

    Probably because MSFT support personnel are located in third world countries. All they are qualified to do is copy and paste answers, even if those answers are erroneous or irrelevant.

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  3. Anonymous
    2024-07-26T17:01:22+00:00

    It is just incredible that MS can't understand plain English. As you know, I have been working with a 365 Support agent since the very beginning and hammering him because of his illogical replies. As it is Friday, I guess you need a good laugh as they keep trying to blame everything except themselves.

    His latest e-mail:

    Hello Pedro,

    Thank you for your patience and understanding. I apologize for any inconvenience you have faced due to this issue. To address your concerns more effectively and find a resolution without resorting to a rollback, we need to perform some additional troubleshooting steps.

    Please follow the steps below and provide the requested information:

    1. Network Configuration:
      • Network Firewall:
        • Please confirm if your organization uses a network firewall. If so, ensure that Microsoft 365 IP addresses, URLs, and ports are not blocked.
        • Reference: Microsoft 365 URLs and IP address ranges
      • VPN Usage:
        • Are you using a VPN? If yes, please disconnect from the VPN and test if the issue persists.
      • Proxy Server:
        • Open Internet Options.
        • Go to the Connections tab.
        • Click on LAN settings and let us know if a proxy server is being used.
    2. TLS Settings:
      • Open Internet Options.
      • Go to the Advanced tab.
      • Under Security, ensure that TLS 1.2 and above are enabled.
      • Disable TLS 1.1 and below.
      • Restart your computer after making these changes.
    3. Office Installation:
      • Uninstall the current version of Office.
      • Download and install the latest version from the official source.
        • Reference: Update history for Microsoft 365 Apps
      • Check if the issue persists after the reinstallation.
    4. Screenshots:
      • Please provide screenshots of the following settings:
        • Network firewall settings showing that Microsoft 365 IP addresses and URLs are allowed.
        • VPN connection status.
        • Proxy server settings from the LAN settings in Internet Options.
        • TLS settings from the Advanced tab in Internet Options.

    Your cooperation in following these steps will help us pinpoint the issue more accurately and work towards a solution. If the problem persists after these steps, we will escalate this to our advanced support team for further investigation.

    -------------My Reply---------------

    So here we go again …. Looking to blame settings or network issues. I am sorry, but this is a known issue, well documented in communities threads and I am not going to invest (not to say lose) my time on this.

    A machine that was working perfectly and updates were flowing till last month, it is now not updating Office and you are still looking to blame ANYHITNG but yourselves.

    I will share your post with the community so they can laugh too.

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  4. Anonymous
    2024-07-26T16:35:45+00:00

    My problem did not resolve, with your solution, do you have any other solution?

    There IS no solution. We need to wait for MSFT to fix this on THEIR end.

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  5. Anonymous
    2024-07-26T16:19:58+00:00

    ITNOA

    My problem did not resolve, with your solution, do you have any other solution? my office version is Microsoft® LTSC MSO (Version 2406 Build 16.0.17726.20078) 64-bit

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