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Hello,
I have Word 16.85 provided through my university. I have noticed this consistently in the passed few days. Every time I select my text and then try to change the bullet, my whole software across all the Word Windows freezes, the 'Microsoft Error Reporting' background app pops up and appears in the applications dock, and the window says it is unresponsive. I then have to either force quit or restart my entire device.
I did my research and it says to reinstall the latest AutoUpdate which I did, but that did nothing. I then completely reinstalled the entire Microsoft suite which 2 days later it has returned. I can't keep reinstalling the suite because I have limited downloads through my educational institution. I have contacted IT support from my university and they are unable to help but provide temporary solutions that makes my desktop app useless.
For context I have the latest MacBook pro, the device software is up to date with the latest IOS and my word says it doesn't need updating.
Please help, I have exams in 2 weeks and every time it freezes it deletes all my recent work and takes a minimum of 4 hours to find a solution (normally reinstalling the entire Microsoft suite).
A family of Microsoft word processing software products for creating web, email, and print documents.
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THANK YOU!! I thought I was going crazy. Had done a bunch of A/B testing prior to finding this thread.
The 'without Teams' link didn't work for me, but the other link did, so again, thank you so much!!
Thank you for reinstating my faith that I am not going crazy. I am having the same problem.
Please sort this I am in trying to finish my thesis and I can't cope with the stress of losing my documents and progress. I saved my document yesterday and my changes are gone today as it is froze. It is continually lagging and that is also very annoying.
I am using the University office suite version I can't check the version as its frozen
Sonoma 14.5
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I am using Sonoma 14.5
Hello,
I am using Work 16,85 and my Mac has Sonoma 14.5, I believe I have the educational product licence (simply whatever is provided by Universities). I can use the website office but I cannot depend on that, I will need word to do my exam and I find the website one slow and glitchy and will alter my ability to perform in exam conditions. I really need this issue with my desktop app fixed.