Cannot upload to a shared OneDrive folder

Anonymous
2024-05-17T03:35:26+00:00

I have a Microsoft 365 personal account. I have shared folders for the recipient to upload files too. The recipient has been able to upload in the past with no issues; however the last couple of months they can no longer upload files to my shared folder. They have full edit permissions; they can access the folder, they can download files from the folder but they cannot upload to the folder. They receive no error messages just a blank screen. They have tried dragging and dropping the files, it looks like it will upload but then nothing happens, same occurs if they click the option to upload file or folder lets them select the file and click upload but again nothing happens. Folder remains empty and there are no error messages or pop-ups received. I have deleted the folder and created a new one; shared via a link and via an email address same issue. I have shared folders with other recipients to see if the issue is isolated to one person; it is not it happens to all from different folders created and shared. Not sure what has changed as I have been sharing folders for over 3 years for the recipient to upload with no problems. What has changed and how do I fix this?

Microsoft 365 and Office | OneDrive | For home | Windows

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  1. Anonymous
    2025-03-05T06:17:55+00:00

    Not even this workaround works for me. The problem persists whether I use the one drive app or the browser. 😡

    The only "solution" for me right now is to upload the documents to a folder of my own which I share with the person who owns the shares folders, and once a month or so get them to manually transfer the files into the correct shared folders. Very laborious and hardly a solution!

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  2. Anonymous
    2025-03-04T19:39:53+00:00

    I have just started having exactly this problem. When is it going to be fixed, Microsoft? One message above claims that it has been fixed, but it has not for me.

    I've been using one drive for over 10 years, and now it breaks? I upload files daily to shared folders so this is a really serious problem that is causing me enormous amounts of wasted time.

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  3. Anonymous
    2024-12-28T22:33:00+00:00

    It worked for us. Windows 11 Pro, latest update (Patch Tuesday). Shared the folder with edit privileges. Sorry, it was too easy to do. No error messages. Responce times were good. Tested zip, Word and Exel files.

    I am having the same issue and unable to upload using a Windows Pro based computer. In fact, I have tried 3 different Window Pro based computers and none of which are able to upload via a file or folder and it will not let me drag & drop. I keep getting stuck in this loop where if I hit "upload file or folder", it puts me back to the original folder I was in. I have checked and the person sharing the file is not out of storage space, I am not restricted and have full access and even emptied the cache. The only way it will let me upload, is using the OneDrive app via my phone.

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  4. Anonymous
    2024-09-21T22:20:56+00:00

    This is beyond ridiculous. Microsoft can't get the basic functionality of a "mature" product to work even after many months? Besides DropBox, what do people use for shared storage?

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  5. Anonymous
    2024-05-17T07:43:28+00:00

    Hi Vicky, sorry I cannot give you a timeframe on a bug fix, because I'm not in the Microsoft development team, so I have no authority to do this kind of questioning. But don't worry, this issue has been recorded in our internal channels, and your thread is recorded as well. Once the bug has been fixed, I will get you informed. :)

    Kind regards,

    William Yu | Microsoft Community Support Specialist

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