Microsoft 365 and Office | Sway | For home
A Microsoft digital storytelling app for creating and sharing interactive reports and presentations.
Still not working!
Sway not working
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Anonymous
Sway is not uploading or downloading anything today. Also I'm being blocked from support contact for some reason this afternoon whereas this morning I was able to contact an advisor. I use Sway a lot on my community homepage so this is very inconvenient, as is not knowing where the problem is. Hello Mucrosoft? Anybody there?
Microsoft 365 and Office | Sway | For home
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Anonymous
2024-07-01T10:50:36+00:00 -
Anonymous
2024-07-01T10:42:01+00:00 I haven't had access to Sway since Friday. It's hugely disruptive as a large part of my workload for the week ahead is writing and distributing some sway newsletters. Any service updates or eta of resolution would be really helpful, but I cannot find this information anywhere at all.
I get an error message "We're sorry. Something is broken. Don't worry though - we've made a note of the error and will investigate it". It is all I have seen since Friday now.
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Anonymous
2024-07-01T10:34:30+00:00 Experiencing the same issue in our organisation too! Interestingly, looking at previous forum posts, it seems like this issue occurred around this time last year. Probably a server maintenance issue that needs addressing annually and Microsoft have dropped the ball.
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Anonymous
2024-07-01T10:00:10+00:00 It started working for me again around 10:30 am (UK) today but has just wen toff again (11am UK)
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Anonymous
2024-07-01T09:58:34+00:00 I believe this issue has been happening since Friday. Please pass this message back to your management.
30 years in IT management - Standard practice - Roll back all of your changes to the last known good state - or refund your customers for a service they are paying for but not getting.