Sway not working

Anonymous
2024-06-28T13:12:39+00:00

Sway is not uploading or downloading anything today. Also I'm being blocked from support contact for some reason this afternoon whereas this morning I was able to contact an advisor. I use Sway a lot on my community homepage so this is very inconvenient, as is not knowing where the problem is. Hello Mucrosoft? Anybody there?

Microsoft 365 and Office | Sway | For home

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

0 comments

75 answers

Sort by: Newest
Most helpful Newest Oldest
  1. Anonymous
    2024-07-01T20:13:05+00:00

    Yes! This was a massive disruption for many people, and probably avoidable.

    Was this answer helpful?

    1 person found this answer helpful.
    0 comments
  2. Anonymous
    2024-07-01T20:08:35+00:00

    My guess is the issue was certainly related. Would be nice for Microsoft to post what was actually fixed after leaving paying customers without a service for 3 days.

    Was this answer helpful?

    1 person found this answer helpful.
    0 comments
  3. Anonymous
    2024-07-01T20:04:33+00:00

    And, like magic, I've just checked: security certificate for sway.office.com:

    Issued On Mon 3 June 2024 16:12:14

    Expires On Thurs 29 May 2025 16:12:14

    Was this answer helpful?

    0 comments
  4. Anonymous
    2024-07-01T19:57:48+00:00

    And, like magic, I've just checked: security certificate for sway.office.com:

    Issued On Mon 3 June 2024 16:12:14

    Expires On Thurs 29 May 2025 16:12:14

    Be prepared for next year!

    Was this answer helpful?

    1 person found this answer helpful.
    0 comments
  5. Anonymous
    2024-07-01T19:57:45+00:00

    So now it's fixed, it would be great to understand what the issue was.

    Was this answer helpful?

    0 comments