Why does the "Restart Office to apply privacy settings" not go away

Anonymous
2024-06-23T00:51:04+00:00

Why does the "Restart Office to apply privacy settings" not go away even after i have closed all office products, restarted them i have even restarted PC and still every time i open an office priduct i have this same issue?

Restarted multiple times in different applications, rebooted PC still same error

Microsoft 365 and Office | Subscription, account, billing | Other | Other

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  1. Anonymous
    2024-07-01T12:29:22+00:00

    Hello everyone,

    Same - and extremely annoying! - issue has appreard on one of my two laptops today.

    Looked for online help, including here - and this message just keeps appearing.

    Btw - I had a windows update installed earlier today. I wonder if it has something to do with this privacy issue...

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  2. Anonymous
    2024-07-03T02:37:51+00:00

    Dear RennieSchmid

    We received a response from a user who was able to get back to normal after rolling back Office to version 16.0.17328.20142. We are currently testing this method, but we have received feedback from a user that it resolved the issue, so we suggest you try it.

    1. Close all Office software, search for "Command Prompt" (or "cmd") in the "Start Menu", and right-click the mouse and select "Run as administrator";
    2. In the command prompt enter the following code: cd %programfiles% \Common Files\microsoft shared\ClickToRun, and then press Enter;
    3. And then enter: Officec2rclient.exe /update user updatetoversion=16.0.17328.20142

    17328.20142 is the internal version number of the version you want to install, you can also choose an earlier version. Please refer to this link for the specific version number:

    Update history for Microsoft 365 Apps (listed by date) - Office release notes | Microsoft Learn (In English)

    We hope you find the above information helpful. Whether or not it works, please let us know by replying. Thank you for your understanding.

    Best Regards,

    Tracy | Microsoft Community Support Specialist

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  3. Anonymous
    2024-07-03T02:41:39+00:00

    Dear gbz gbz

    You can refer to the latest reply, some users have reported that they were able to fix the issue by rolling back the office version, so we suggest you try it.

    Best Regards,

    Tracy | Microsoft Community Support Specialist

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  4. Anonymous
    2024-07-03T08:04:57+00:00

    I can confirm that this method works. I fixed this problem. Thank you!

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  5. Anonymous
    2024-07-03T08:31:48+00:00

    This doesnt work for me.

    The privacy messages only happened yesterday. This is my office revision.

    I reinstalled the office, I tried all the above method. Nothing worked for me.

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