Microsoft 365 features that help users manage their subscriptions, account settings, and billing information.
Agreed!
Please stop asking users to do the debugging work for Microsoft. For you to give a user what amounts to an hour's worth of work without actually knowing that the work will resolve the problem is from a user's perspective, utterly stupid!
Asking us to spend a large amount of time debugging is not acceptable!\
Please DON"T just tell us that MS needs to work on this. Escalate to higher management. Report back to us on the time frame for addressing the problems.
Please focus on fixing the MS-created bugs that are so annoying and hamper productivity.