Folders Shared with me are syncing as internet shortcut in OneDrive on Windows PC

Anonymous
2024-06-08T04:53:55+00:00

Hi. I had some folders shared from different users in my OneDrive account. I had added the folders to my OneDrive with Add Shortcut to OneDrive button from Shared folders in cloud. The account is logged into a windows pc and every files including the folders shared with my were syncing fine until yesterday. Yesterday night the shared folders were completely removed from the Windows pc and folders are replaced with internet shortcut. This is such a big mess. I have tried unlinking the account and linking it back, changing the location of OneDrive on my windows pc and tried to get a new folder shared to my account and adding it to OneDrive. Nothing works so far. OneDrive has a big part in my daily activities. Please help me resolve this.

Microsoft 365 and Office | OneDrive | For home | Windows

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Anonymous
2025-03-13T06:07:22+00:00

Here is the statement from the Microsoft OneDrive product group (Redmond USA) about the OneDrive Personal problem:

***This is related to a backend migration we are doing and unfortunately, we don’t fully support syncing shared folders in the case where one user has migrated and the other has not. We’re doing everything possible to accelerate things so that it can be resolved as soon as possible for users of the feature. When the accounts are migrated, there is automated logic that makes them go back to a syncing folder within several days.***I have heard, that shared Folder issue is gone.
The best thing is: WAIT and do nothing

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  1. Anonymous
    2024-07-03T18:22:55+00:00

    Still no update? This is seriously bad. I just moved my stuff to Dropbox and will never work anymore with Onedrive.

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  2. Anonymous
    2024-07-03T23:09:36+00:00

    This was reported at least 23 days ago: https://feedbackportal.microsoft.com/feedback/idea/f5169dfd-5427-ef11-8ee8-6045bdafcd41And there is absolutely no answer beyond "yes we know and we are working on it". This is a serious lack of respect for your customers.

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  3. Anonymous
    2024-07-04T09:23:15+00:00

    Are you able to retrieve the files on your local device? Because if I want to use the files somehow, or just back them up on another service while waiting for the issue to be fixed, I need at least to be able to access them locally, but this is not the case for me. I can just see them online. I tried download them but I lose all info on date of creation or last modified, as it all gets overwritten with current dates.

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  4. Anonymous
    2024-07-04T09:52:43+00:00

    What has worked for me as interim workaround, is creating new Microsoft account for share recipients, and reshare folders using the newly created accounts. In recipient workstations, unlink onedrive from old account, delete local folders and login to new account. Local folder structure has been recreated. File dates and history is preserved, but local folder dates will correspond to date of recreation of local folder structure.

    It is a shame that Microsoft has still not resolved this issue, outstanding already since over a month,

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