Folders Shared with me are syncing as internet shortcut in OneDrive on Windows PC

Anonymous
2024-06-08T04:53:55+00:00

Hi. I had some folders shared from different users in my OneDrive account. I had added the folders to my OneDrive with Add Shortcut to OneDrive button from Shared folders in cloud. The account is logged into a windows pc and every files including the folders shared with my were syncing fine until yesterday. Yesterday night the shared folders were completely removed from the Windows pc and folders are replaced with internet shortcut. This is such a big mess. I have tried unlinking the account and linking it back, changing the location of OneDrive on my windows pc and tried to get a new folder shared to my account and adding it to OneDrive. Nothing works so far. OneDrive has a big part in my daily activities. Please help me resolve this.

Microsoft 365 and Office | OneDrive | For home | Windows

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Anonymous
2025-03-13T06:07:22+00:00

Here is the statement from the Microsoft OneDrive product group (Redmond USA) about the OneDrive Personal problem:

***This is related to a backend migration we are doing and unfortunately, we don’t fully support syncing shared folders in the case where one user has migrated and the other has not. We’re doing everything possible to accelerate things so that it can be resolved as soon as possible for users of the feature. When the accounts are migrated, there is automated logic that makes them go back to a syncing folder within several days.***I have heard, that shared Folder issue is gone.
The best thing is: WAIT and do nothing

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  1. Anonymous
    2024-06-11T18:01:18+00:00

    Something must have changed on OneDrive's end for several people to experience this same issue at about the same time. Please revert to how it was before!

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  2. Anonymous
    2024-06-11T18:49:27+00:00

    I'm having the same issue as of a few minutes ago.

    A shared folder in onedrive which was synced to my computer as a folder I could easily access. Its now been converted to a internet shortcut and only accessible via browser.

    Obviously something happened on Microsoft's side, since others are experiencing the same.

    Whats the status on the problem Microsoft?

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  3. Anonymous
    2024-06-11T23:25:06+00:00

    I'm having the same issue as of a few minutes ago.

    A shared folder in onedrive which was synced to my computer as a folder I could easily access. Its now been converted to a internet shortcut and only accessible via browser.

    Obviously something happened on Microsoft's side, since others are experiencing the same.

    Whats the status on the problem Microsoft?

    I already have shared folders that were not effected. A few days ago, I tried to add another shared folder but the same Internet Shortcut issue came up. How Does Microsoft have a fix for this?

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  4. Anonymous
    2024-06-11T23:48:59+00:00

    Confirming that I, too, have the same issue with one of the folders of most importance to my workflow.

    This is a massive issue for several of the employees who are using our shared folders. Please update as soon as possible.

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