Folders Shared with me are syncing as internet shortcut in OneDrive on Windows PC

Anonymous
2024-06-08T04:53:55+00:00

Hi. I had some folders shared from different users in my OneDrive account. I had added the folders to my OneDrive with Add Shortcut to OneDrive button from Shared folders in cloud. The account is logged into a windows pc and every files including the folders shared with my were syncing fine until yesterday. Yesterday night the shared folders were completely removed from the Windows pc and folders are replaced with internet shortcut. This is such a big mess. I have tried unlinking the account and linking it back, changing the location of OneDrive on my windows pc and tried to get a new folder shared to my account and adding it to OneDrive. Nothing works so far. OneDrive has a big part in my daily activities. Please help me resolve this.

Microsoft 365 and Office | OneDrive | For home | Windows

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Anonymous
2025-03-13T06:07:22+00:00

Here is the statement from the Microsoft OneDrive product group (Redmond USA) about the OneDrive Personal problem:

***This is related to a backend migration we are doing and unfortunately, we don’t fully support syncing shared folders in the case where one user has migrated and the other has not. We’re doing everything possible to accelerate things so that it can be resolved as soon as possible for users of the feature. When the accounts are migrated, there is automated logic that makes them go back to a syncing folder within several days.***I have heard, that shared Folder issue is gone.
The best thing is: WAIT and do nothing

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  1. Anonymous
    2025-06-24T10:22:14+00:00

    Solved for me!!!!

    I had 4 folders with this problem, today they were all resolved,
    they are opening normally on my computer without having to go to the web page.
    
    I hope it stays that way.
    

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  2. Anonymous
    2025-06-25T14:04:43+00:00

    Hello,

    I was wondering if you had any other workarounds? I have been using this one since you posted it (it was a life saver so thank you for that!!), but I haven't been able to since Monday. I tried deleting the folder and adding it again, it worked for a couple of minutes but then started again giving me access issues that hadn't happened prior t this past Monday.

    Thanks in advance.

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  3. Anonymous
    2025-06-25T14:08:14+00:00

    Did not work for me either

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  4. Anonymous
    2025-07-01T07:31:23+00:00

    Given that this report on Windows Central is accurate, the task of migrating the OneDrive accounts of 1.4 billion users worldwide is a mamoth task to undertake.

    https://www.windowscentral.com/more-14-billion-devices-now-run-windows-11-or-10

    "There's roughly one device running Windows 11 or Windows 10 for every six people on the planet."

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