Folders Shared with me are syncing as internet shortcut in OneDrive on Windows PC

Anonymous
2024-06-08T04:53:55+00:00

Hi. I had some folders shared from different users in my OneDrive account. I had added the folders to my OneDrive with Add Shortcut to OneDrive button from Shared folders in cloud. The account is logged into a windows pc and every files including the folders shared with my were syncing fine until yesterday. Yesterday night the shared folders were completely removed from the Windows pc and folders are replaced with internet shortcut. This is such a big mess. I have tried unlinking the account and linking it back, changing the location of OneDrive on my windows pc and tried to get a new folder shared to my account and adding it to OneDrive. Nothing works so far. OneDrive has a big part in my daily activities. Please help me resolve this.

Microsoft 365 and Office | OneDrive | For home | Windows

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Anonymous
2025-03-13T06:07:22+00:00

Here is the statement from the Microsoft OneDrive product group (Redmond USA) about the OneDrive Personal problem:

***This is related to a backend migration we are doing and unfortunately, we don’t fully support syncing shared folders in the case where one user has migrated and the other has not. We’re doing everything possible to accelerate things so that it can be resolved as soon as possible for users of the feature. When the accounts are migrated, there is automated logic that makes them go back to a syncing folder within several days.***I have heard, that shared Folder issue is gone.
The best thing is: WAIT and do nothing

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  1. Anonymous
    2025-06-12T12:49:07+00:00

    Hello

    yesterday I opened a question https://answers.microsoft.com/it-it/msoffice/forum/all/partner-cant-access-one-specific-subfolder-in/14bbe7f7-863e-4b5b-a048-073a05f5fe96 : is this the problem you are writing about?

    grazie

    carlotta

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  2. Anonymous
    2025-06-12T15:52:38+00:00

    yes, very similar, except if i do set up a share with that subfolder, it SEEMS do reactivate ability to share, and then shows in the main share.

    see also

    Some subfolders are missing when shared via OneDrive "Anyone with the - Microsoft Community

    i was doing a search and found that one.

    indeed, this is definitely a problem, the MAIN SHARE should not have an exclusion of a subfolder

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  3. Anonymous
    2025-06-16T13:09:54+00:00

    Dear Microsoft Support Team,

    I am writing to address the ongoing issue with accessing shared folders on the desktop, which continues to affect many users. Despite numerous reports, this problem remains unresolved, causing significant inconvenience.

    I urge Microsoft to acknowledge this issue and provide a clear timeline for its resolution. Please respond with the current status and expected fix date.

    Thank you.
    Best regards,
    Bruno

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  4. Anonymous
    2025-06-16T18:17:04+00:00

    The problem continues and it is worse. Now my word files are also missing. Just frustating to pay a cloud service that makes you lose your work and files.

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