Folders Shared with me are syncing as internet shortcut in OneDrive on Windows PC

Anonymous
2024-06-08T04:53:55+00:00

Hi. I had some folders shared from different users in my OneDrive account. I had added the folders to my OneDrive with Add Shortcut to OneDrive button from Shared folders in cloud. The account is logged into a windows pc and every files including the folders shared with my were syncing fine until yesterday. Yesterday night the shared folders were completely removed from the Windows pc and folders are replaced with internet shortcut. This is such a big mess. I have tried unlinking the account and linking it back, changing the location of OneDrive on my windows pc and tried to get a new folder shared to my account and adding it to OneDrive. Nothing works so far. OneDrive has a big part in my daily activities. Please help me resolve this.

Microsoft 365 and Office | OneDrive | For home | Windows

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Anonymous
2025-03-13T06:07:22+00:00

Here is the statement from the Microsoft OneDrive product group (Redmond USA) about the OneDrive Personal problem:

***This is related to a backend migration we are doing and unfortunately, we don’t fully support syncing shared folders in the case where one user has migrated and the other has not. We’re doing everything possible to accelerate things so that it can be resolved as soon as possible for users of the feature. When the accounts are migrated, there is automated logic that makes them go back to a syncing folder within several days.***I have heard, that shared Folder issue is gone.
The best thing is: WAIT and do nothing

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  1. Anonymous
    2025-06-03T21:20:07+00:00

    Very helpful! Wish I knew that for the 8 months it was broken for me! Hopefully this will help others too!

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  2. Anonymous
    2025-06-04T11:12:14+00:00

    Finally also my second accounts with share folders has been migrated from v1 storage to v2 storage.
    All shared folder shortcuts have been reverted to actual folders again.
    The actual reverting process started automatically +/- 1 week after the storage was converted/migrated from v1 to v2.

    So the advise .. wait and do nothing ... until Microsoft fixes the issue ... helped ;-)

    It's really sad how long customers need to wait without any indication regarding migration dates etc. ... before their data is available again in the way it used to work in the past.

    That being said ... the results regarding my problem accounts ..

    First account

    ========

    Broke: End of June 2024

    Restored: Beginning of March 2025

    Second account

    ========

    Broke: Beginning of March 2025

    Restored: End of May 2025

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  3. Anonymous
    2025-06-04T15:43:18+00:00

    probleme de system office

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  4. Anonymous
    2025-06-05T09:52:22+00:00

    Is there a way to speed up the migration process? Out of the 6 accounts in the Microsoft 365 family subscription, the only account that still hasn't migrated to version 2 is actually the most important one where all the folders are located and shared from.

    I've been reading about the issue been fixed for almost everyone (even in my case.. 5 out of 6 accounts are on v.2), but I just need that one account to migrate!

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