Folders Shared with me are syncing as internet shortcut in OneDrive on Windows PC

Anonymous
2024-06-08T04:53:55+00:00

Hi. I had some folders shared from different users in my OneDrive account. I had added the folders to my OneDrive with Add Shortcut to OneDrive button from Shared folders in cloud. The account is logged into a windows pc and every files including the folders shared with my were syncing fine until yesterday. Yesterday night the shared folders were completely removed from the Windows pc and folders are replaced with internet shortcut. This is such a big mess. I have tried unlinking the account and linking it back, changing the location of OneDrive on my windows pc and tried to get a new folder shared to my account and adding it to OneDrive. Nothing works so far. OneDrive has a big part in my daily activities. Please help me resolve this.

Microsoft 365 and Office | OneDrive | For home | Windows

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Anonymous
2025-03-13T06:07:22+00:00

Here is the statement from the Microsoft OneDrive product group (Redmond USA) about the OneDrive Personal problem:

***This is related to a backend migration we are doing and unfortunately, we don’t fully support syncing shared folders in the case where one user has migrated and the other has not. We’re doing everything possible to accelerate things so that it can be resolved as soon as possible for users of the feature. When the accounts are migrated, there is automated logic that makes them go back to a syncing folder within several days.***I have heard, that shared Folder issue is gone.
The best thing is: WAIT and do nothing

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  1. Anonymous
    2025-05-28T08:42:53+00:00

    We are still very much broken. Did you havve to do anything to fix yours?

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  2. Anonymous
    2025-05-28T10:04:09+00:00

    We are still very much broken. Did you havve to do anything to fix yours?

    No. I waited about 4 months. A few days ago OneDrive started syncing everything (over 150,000 files). It took a few hours, then I added shortcuts to the shared folders and in Explorer they became folders, not an Internet link. So far, everything is working fine.

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  3. Anonymous
    2025-05-28T20:52:29+00:00

    Has anyone been successful getting a refund or free extension to the OneDrive service? I was migrated around May 24th after having this same problem since around March 13th. All shared files are now behaving as expected. I did have to re-add short-cuts for some of our shared folders via OneDrive online. Lots of file syncing followed over several hour with new slanted up arrow next to the folders in question before the cloud symbols reappeared.

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  4. Anonymous
    2025-05-29T09:26:52+00:00

    Believe it or not - after 11 (!) months all seems to be back! But I had to delete the URLs and re-integrate the shares. Do not lose hope!

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