Folders Shared with me are syncing as internet shortcut in OneDrive on Windows PC

Anonymous
2024-06-08T04:53:55+00:00

Hi. I had some folders shared from different users in my OneDrive account. I had added the folders to my OneDrive with Add Shortcut to OneDrive button from Shared folders in cloud. The account is logged into a windows pc and every files including the folders shared with my were syncing fine until yesterday. Yesterday night the shared folders were completely removed from the Windows pc and folders are replaced with internet shortcut. This is such a big mess. I have tried unlinking the account and linking it back, changing the location of OneDrive on my windows pc and tried to get a new folder shared to my account and adding it to OneDrive. Nothing works so far. OneDrive has a big part in my daily activities. Please help me resolve this.

Microsoft 365 and Office | OneDrive | For home | Windows

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Anonymous
2025-03-13T06:07:22+00:00

Here is the statement from the Microsoft OneDrive product group (Redmond USA) about the OneDrive Personal problem:

***This is related to a backend migration we are doing and unfortunately, we don’t fully support syncing shared folders in the case where one user has migrated and the other has not. We’re doing everything possible to accelerate things so that it can be resolved as soon as possible for users of the feature. When the accounts are migrated, there is automated logic that makes them go back to a syncing folder within several days.***I have heard, that shared Folder issue is gone.
The best thing is: WAIT and do nothing

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  1. Anonymous
    2025-05-26T18:28:11+00:00

    After about 3 months of waiting for my system to migrate, I decided to see if I could help speed things along. I am not sure if what I did helped, but after doing this my account was migrated in about 2-3 days, so maybe it might be an option for others who can do the same. I hope this longwinded story/guide might help at least a few people accelerate their migration as I think it helped mine. Make sure you understand the steps below and that you have adequate backups of your files inplace before attempting.

    I only use OneDrive as a secondary backup of my photos from my desktop (about 160 GB), sharing documents with others (about 8 GB), and

    for autodownloading my Camera Roll from my phone to my Desktop. I normally have OneDrive set to sync all files to my computers and not just stored in the cloud for this exact reason of not trusting ANYONE with my primary copy of my files, especially Microsoft these days. I have been doing a lot of changes to my Desktop's photos daily so I think it could never finish processing the move over to v2.0 on the backend because I kept modifying files. I decided if there was nothing in OneDrive for it to process, maybe it might sync faster if I removed EVERYTHING ?!?

    So Thursday (5/22/25) I used the gear icon in my Desktop's and Laptop's apps, and selected 'Pause syncing, Quit OneDrive'. With the OneDrive apps closed, I MOVED everything out of the OneDrive folders to a new temp folder on both systems. Then I went to the OneDrive webpage deleted all my files and all of my shares. (Had to let my clients know we would have to re-setup multiple years of shares, which sucks). Once the files and shares were deleted in the OneDrive webpage, I emptied the Recycle Bin in the OneDrive webpage.

    Once the OneDrive completed emptying the Recycle Bin in the webpage which took about an hour, I then monitored my phone's OneDrive app and watched as it synced up to match deletion of the files from the webpage which took about another hour to complete. I waited about another 2 hours just to allow anything that might be happening behind the scenes on the servers to finish up after the deletions.

    Next I restarted the OneDrive apps on my Desktop and Laptop and left the little popup window on screen so I could watch as both systems processed the changes from the deletes. Both systems took about 2 hours but they finally both completed syncing and all three of my devices were synced up with hardly any files left (the OneNote link and the default Documents folder which never seems to go away). So I left both systems on for a couple of days and yesterday (5/25/25) I checked the OneDrive webpage options, and the Search option at the bottom was missing!!! (which is one way to see if your account has been migrated over).

    So soon as I am done typing this, I will be moving all the files from the temp folder on my Desktop back into their place in my OneDrive folder and allow it to sync back up to OneDrive. Because there has been several days and Desktop has probably changed a lot of the accessed dates in the file properties of my photos, I am going to allow OneDrive to push my files back down to my laptop from the cloud. If I tried to move the files from my Laptop's temp folder into my Laptop's OneDrive folder, there could be version conflicts when things try to sync, and I could end up with a big mess. So, once I have verified the files have successfully synced to the cloud and back to my Laptop, then I will delete the extra copy of my files from my Laptop's temp folder.

    Good luck to everyone!

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  2. Anonymous
    2025-05-26T21:47:08+00:00

    After six months, I was migrated finally.

    I do not know if it helped, but I removed all shared files / links one month before migration.

    I did not move any files, I just removed shared.

    But since I waited for six months, it probably does not matter.

    New back-end seems to have better syncing capabilities. Also, shared folders now appears normally in Explorer, like folders, but they have clear mark that it is shared folder, which is helpful.

    Why MS took so long and did not informed users remains open question...

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  3. Anonymous
    2025-05-28T00:29:31+00:00

    help me to fix it

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  4. Anonymous
    2025-05-28T06:40:25+00:00

    Everyting normal again! After................................ 13 (THIRTEEN) months waiting.

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