Folders Shared with me are syncing as internet shortcut in OneDrive on Windows PC

Anonymous
2024-06-08T04:53:55+00:00

Hi. I had some folders shared from different users in my OneDrive account. I had added the folders to my OneDrive with Add Shortcut to OneDrive button from Shared folders in cloud. The account is logged into a windows pc and every files including the folders shared with my were syncing fine until yesterday. Yesterday night the shared folders were completely removed from the Windows pc and folders are replaced with internet shortcut. This is such a big mess. I have tried unlinking the account and linking it back, changing the location of OneDrive on my windows pc and tried to get a new folder shared to my account and adding it to OneDrive. Nothing works so far. OneDrive has a big part in my daily activities. Please help me resolve this.

Microsoft 365 and Office | OneDrive | For home | Windows

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Anonymous
2025-03-13T06:07:22+00:00

Here is the statement from the Microsoft OneDrive product group (Redmond USA) about the OneDrive Personal problem:

***This is related to a backend migration we are doing and unfortunately, we don’t fully support syncing shared folders in the case where one user has migrated and the other has not. We’re doing everything possible to accelerate things so that it can be resolved as soon as possible for users of the feature. When the accounts are migrated, there is automated logic that makes them go back to a syncing folder within several days.***I have heard, that shared Folder issue is gone.
The best thing is: WAIT and do nothing

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  1. Anonymous
    2025-05-05T19:06:32+00:00

    Hello. My computer's Word is not working. Please help.

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  2. Anonymous
    2025-05-05T19:39:27+00:00

    Hi. I had some folders shared from different users in my OneDrive account. I had added the folders to my OneDrive with Add Shortcut to OneDrive button from Shared folders in cloud. The account is logged into a windows pc and every files including the folders shared with my were syncing fine until yesterday. Yesterday night the shared folders were completely removed from the Windows pc and folders are replaced with internet shortcut. This is such a big mess. I have tried unlinking the account and linking it back, changing the location of OneDrive on my windows pc and tried to get a new folder shared to my account and adding it to OneDrive. Nothing works so far. OneDrive has a big part in my daily activities. Please help me resolve this.

    I have the same issue on my Mac. I can see the folder on the web version, but not on my folders in the one drive app. Where a folder used to be, I now see a url. I am using a Mac Sequoia 15.4.1 (24E263). It is a shared folder with someone that is using a PC. I would like to add my request to resolve this issue as soon as possible.

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  3. Anonymous
    2025-05-05T20:31:16+00:00

    I suffered with this issue for more then a Year. In february we decided to move to Google Drive. This migration was succesfully ended mid April. And, Believe it or not, now the issue is solved. Too late. We will end the OneDrive subscrption asap.

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  4. Anonymous
    2025-05-05T21:30:13+00:00

    I have several team members that started to have this problem about 2 months ago. These posts on the problem go back over 1 year!! It's ridiculous that MS hasn't resolved this faster.

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