Folders Shared with me are syncing as internet shortcut in OneDrive on Windows PC

Anonymous
2024-06-08T04:53:55+00:00

Hi. I had some folders shared from different users in my OneDrive account. I had added the folders to my OneDrive with Add Shortcut to OneDrive button from Shared folders in cloud. The account is logged into a windows pc and every files including the folders shared with my were syncing fine until yesterday. Yesterday night the shared folders were completely removed from the Windows pc and folders are replaced with internet shortcut. This is such a big mess. I have tried unlinking the account and linking it back, changing the location of OneDrive on my windows pc and tried to get a new folder shared to my account and adding it to OneDrive. Nothing works so far. OneDrive has a big part in my daily activities. Please help me resolve this.

Microsoft 365 and Office | OneDrive | For home | Windows

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

0 comments No comments
Answer accepted by question author
Anonymous
2025-03-13T06:07:22+00:00

Here is the statement from the Microsoft OneDrive product group (Redmond USA) about the OneDrive Personal problem:

***This is related to a backend migration we are doing and unfortunately, we don’t fully support syncing shared folders in the case where one user has migrated and the other has not. We’re doing everything possible to accelerate things so that it can be resolved as soon as possible for users of the feature. When the accounts are migrated, there is automated logic that makes them go back to a syncing folder within several days.***I have heard, that shared Folder issue is gone.
The best thing is: WAIT and do nothing

Was this answer helpful?

200+ people found this answer helpful.
0 comments No comments

3,079 additional answers

Sort by: Oldest
  1. Anonymous
    2025-04-28T17:31:36+00:00

    Subject: [Resolved] Conclusion of Thread Participation

    I am pleased to say that, as far as I am concerned, my participation in this thread ends here.

    After a year since the first issue and just a few months after the creation of the last account, everything has finally been resolved. All accounts have now been migrated to version V2. Access to the shared space and Office has been restored – now it’s back to investing hours reloading data and rebuilding the logical framework I originally created.

    Perhaps, at last, this marks the end of the nightmare.

    Thank you all for your support... and fingers crossed!

    Was this answer helpful?

    2 people found this answer helpful.
    0 comments No comments
  2. Anonymous
    2025-04-28T18:58:41+00:00

    CAN SOMEONE FROM MICROSOFT PLEASE SEND ME AN EXPLANATION FOR THIS? i get 10k emails a day because of this thread, and I'm not computer genious. But the files used to sync fine, now they don't and i don't know anything about "one user has migrated and the other hasn't"
    migrated to what? from where? i don't have the time to read all the emails. Thank you.

    Was this answer helpful?

    2 people found this answer helpful.
    0 comments No comments
  3. Anonymous
    2025-04-28T19:04:56+00:00

    and remember... no flash photography

    Was this answer helpful?

    0 comments No comments
  4. Anonymous
    2025-04-29T04:56:40+00:00

    The .url issue with shared folders is still unresolved as of the end of April 2025. Are there any updates on when this will be fixed? This significantly impacts productivity and makes it impossible to work efficiently.

    Was this answer helpful?

    0 comments No comments