Folders Shared with me are syncing as internet shortcut in OneDrive on Windows PC

Anonymous
2024-06-08T04:53:55+00:00

Hi. I had some folders shared from different users in my OneDrive account. I had added the folders to my OneDrive with Add Shortcut to OneDrive button from Shared folders in cloud. The account is logged into a windows pc and every files including the folders shared with my were syncing fine until yesterday. Yesterday night the shared folders were completely removed from the Windows pc and folders are replaced with internet shortcut. This is such a big mess. I have tried unlinking the account and linking it back, changing the location of OneDrive on my windows pc and tried to get a new folder shared to my account and adding it to OneDrive. Nothing works so far. OneDrive has a big part in my daily activities. Please help me resolve this.

Microsoft 365 and Office | OneDrive | For home | Windows

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Anonymous
2025-03-13T06:07:22+00:00

Here is the statement from the Microsoft OneDrive product group (Redmond USA) about the OneDrive Personal problem:

***This is related to a backend migration we are doing and unfortunately, we don’t fully support syncing shared folders in the case where one user has migrated and the other has not. We’re doing everything possible to accelerate things so that it can be resolved as soon as possible for users of the feature. When the accounts are migrated, there is automated logic that makes them go back to a syncing folder within several days.***I have heard, that shared Folder issue is gone.
The best thing is: WAIT and do nothing

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  1. Anonymous
    2024-06-24T11:45:16+00:00

    I just tried creating an entirely brand-new Microsoft account for a brand-new email address and...

    Doesn't make any difference - you can share a folder to it but the best it can do is create a shortcut for that folder - the folder cannot be 'seen' or 'used' on the desktop - or even from desktop (paid) Office Apps (no really - hilarious!)

    I also removed all links/shares/groups from the folder and then re-created them to the same accounts - same problem...

    I think MS have removed (deliberately or not) the ability to share a whole folder - and in doing-so has rendered OneDrive useless to most people using it (who's going to share files individually??)

    This tips me into doing something I've wanted to do for a while - roll my own backup/sharing solution - as Louis says, another way of saying "cloud" is "someone else's computer" and do you REALLY want your files on "someone else's computer"????

    Esp when they do things like this??

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  2. Anonymous
    2024-06-24T12:13:58+00:00

    Hi Chandy,

    Can you please advise what progress, if any, has been made in this regard?

    Thanks

    Dean

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  3. Anonymous
    2024-06-24T12:55:47+00:00

    FYI, this is the response I received from Microsoft OneDrive Support early this morning:

    "We understand that you have been waiting patiently for a response from us, and we appreciate your patience. We regret to inform you that we are currently experiencing a backlog due to unavoidable circumstances.

    We understand the importance of being able to access shared folders directly from your device. We would like to inform you that this is a common issue impacting many users and we are aware of it and our engineering team is working on it. Meanwhile, you can click on shortcut and access shared files on OneDrive web.

    Please rest assured that we are actively investigating this issue to find a resolution as quickly as possible. However, at this time, we do not have an estimated timeframe for when the fix will be implemented. Hope it should be fixed in upcoming updates on OneDrive. So, we request you to please keep your OneDrive and OS versions are updated to the latest.

    We appreciate your patience and understanding as we work towards resolving this matter. If you have any further questions or need assistance with anything else, please do not hesitate to reach out."

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  4. Ramesh 181.2K Reputation points Volunteer Moderator
    2024-06-24T13:04:16+00:00

    Hi Dale,

    Great. Thanks for the update.

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