Folders Shared with me are syncing as internet shortcut in OneDrive on Windows PC

Anonymous
2024-06-08T04:53:55+00:00

Hi. I had some folders shared from different users in my OneDrive account. I had added the folders to my OneDrive with Add Shortcut to OneDrive button from Shared folders in cloud. The account is logged into a windows pc and every files including the folders shared with my were syncing fine until yesterday. Yesterday night the shared folders were completely removed from the Windows pc and folders are replaced with internet shortcut. This is such a big mess. I have tried unlinking the account and linking it back, changing the location of OneDrive on my windows pc and tried to get a new folder shared to my account and adding it to OneDrive. Nothing works so far. OneDrive has a big part in my daily activities. Please help me resolve this.

Microsoft 365 and Office | OneDrive | For home | Windows

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Anonymous
2025-03-13T06:07:22+00:00

Here is the statement from the Microsoft OneDrive product group (Redmond USA) about the OneDrive Personal problem:

***This is related to a backend migration we are doing and unfortunately, we don’t fully support syncing shared folders in the case where one user has migrated and the other has not. We’re doing everything possible to accelerate things so that it can be resolved as soon as possible for users of the feature. When the accounts are migrated, there is automated logic that makes them go back to a syncing folder within several days.***I have heard, that shared Folder issue is gone.
The best thing is: WAIT and do nothing

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  1. Anonymous
    2024-06-24T11:05:46+00:00

    Interesting - I'm going to try that now - tho even if it works it doesn't really help people as switching to new accounts is more work than signing up to a better service from someone else...

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  2. Anonymous
    2024-06-24T11:15:53+00:00

    I am using a product called FileCenter to access subdirectories. This product does not work with internet links (which is what One drive has swapped out for directories). This One Drive "bug" broke my application. It took out several users who rely on subdirectories to coordinate work.

    I have just tested Google Drive which works fine.

    I am not keen on loading yet another cloud app on my user's computers but that looks like the path of least resistance.

    This is a terrible black eye for Microsoft.

    I have spent several hours trying to fix basic functionality that worked for years..

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  3. Anonymous
    2024-06-24T11:25:29+00:00

    Still this issue, it's insane. I can'T even download a shared folder, so that function ist absolutely useless right now. WHAT THE ACTUAL ****!?!?!??!

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  4. Anonymous
    2024-06-24T11:25:45+00:00

    Come on Microsoft, get your act together. It's been weeks now with this stupid issue, no updates or anything. We have a small business that is being heavily impacted by this. If it truly is a redaction of features on the Personal version, I'd have no problem but COMMUNICATE for goodness sake. It's not a good look.

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