Folders Shared with me are syncing as internet shortcut in OneDrive on Windows PC

Anonymous
2024-06-08T04:53:55+00:00

Hi. I had some folders shared from different users in my OneDrive account. I had added the folders to my OneDrive with Add Shortcut to OneDrive button from Shared folders in cloud. The account is logged into a windows pc and every files including the folders shared with my were syncing fine until yesterday. Yesterday night the shared folders were completely removed from the Windows pc and folders are replaced with internet shortcut. This is such a big mess. I have tried unlinking the account and linking it back, changing the location of OneDrive on my windows pc and tried to get a new folder shared to my account and adding it to OneDrive. Nothing works so far. OneDrive has a big part in my daily activities. Please help me resolve this.

Microsoft 365 and Office | OneDrive | For home | Windows

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Anonymous
2025-03-13T06:07:22+00:00

Here is the statement from the Microsoft OneDrive product group (Redmond USA) about the OneDrive Personal problem:

***This is related to a backend migration we are doing and unfortunately, we don’t fully support syncing shared folders in the case where one user has migrated and the other has not. We’re doing everything possible to accelerate things so that it can be resolved as soon as possible for users of the feature. When the accounts are migrated, there is automated logic that makes them go back to a syncing folder within several days.***I have heard, that shared Folder issue is gone.
The best thing is: WAIT and do nothing

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  2. Anonymous
    2025-04-10T12:31:07+00:00

    This hasn't fixed it for me. Still internet shortcuts not shared folders. Anyone else get this working?

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  3. Anonymous
    2025-04-10T12:49:41+00:00

    What a surprise.... another problem!!! Thank you Microsoft!!!

    I’ve shared my Family 365 subscription with my family. The only person using Office on the computer is my mother.Everything was working fine until two days ago, but suddenly a message appeared saying "subscription expired," and she can no longer use Office.

    I’d like to point out that the OneDrive storage sharing seems to be active, as her account still shows 1 TB of available space, as expected.

    What can I do to fix this issue?

    answer in italian comunity!!!

    Hi, I’m Dave and I’ll help you with this.

    This issue is caused by an emerging problem with shared Microsoft 365 accounts. So many people have reported the same issue in the past few hours that it’s very likely a server-side problem on Microsoft’s end. We’ll probably need to wait for them to resolve it.

    The best option for now is to open the Feedback Hub app in Windows and report the issue so that the developers can investigate it.

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  4. Anonymous
    2025-04-10T12:57:26+00:00

    Man, i got the same today!.

    I am struggling with it....i still cannot use the family office.

    AAAAAAGGGGRRRRR.

    Today 2 users got info that their subscription expired, but they have my shared office subscription.

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