Folders Shared with me are syncing as internet shortcut in OneDrive on Windows PC

Anonymous
2024-06-08T04:53:55+00:00

Hi. I had some folders shared from different users in my OneDrive account. I had added the folders to my OneDrive with Add Shortcut to OneDrive button from Shared folders in cloud. The account is logged into a windows pc and every files including the folders shared with my were syncing fine until yesterday. Yesterday night the shared folders were completely removed from the Windows pc and folders are replaced with internet shortcut. This is such a big mess. I have tried unlinking the account and linking it back, changing the location of OneDrive on my windows pc and tried to get a new folder shared to my account and adding it to OneDrive. Nothing works so far. OneDrive has a big part in my daily activities. Please help me resolve this.

Microsoft 365 and Office | OneDrive | For home | Windows

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Anonymous
2025-03-13T06:07:22+00:00

Here is the statement from the Microsoft OneDrive product group (Redmond USA) about the OneDrive Personal problem:

***This is related to a backend migration we are doing and unfortunately, we don’t fully support syncing shared folders in the case where one user has migrated and the other has not. We’re doing everything possible to accelerate things so that it can be resolved as soon as possible for users of the feature. When the accounts are migrated, there is automated logic that makes them go back to a syncing folder within several days.***I have heard, that shared Folder issue is gone.
The best thing is: WAIT and do nothing

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  1. Anonymous
    2025-04-10T06:13:58+00:00

    100%.

    I'm going back to a perpetual 2019 license and in the process of migrating to Proton Drive. I wont be recommending OneDrive or Microsoft services to any of my clients, and for all of my clients that just want a very simple PC experience with web and email I'm trialing Zorin OS.

    Windows has become a tiresome advertising medium and microsoft clearly do not care about the end user. They know they've got the desktop OS space stitched up.

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  2. Anonymous
    2025-04-10T06:21:32+00:00

    Hi Trefor,

    Couldn't agree more with your comment...poor planning, poor design!

    I did find a post from a coupe days ago from AfzalBallim on page 261 of this thread and after following the steps, it turns out that the folder that is now appearing as a link was clearly migrated over to V2 and my other 2 are still V1. From someone who used to work in IT in the health sector, if we told a client that a HUGE part of their functionality was "migrating" over to a newer version IN THE F*CKING BACKGROUND i.e. NOTHING different in the UI and it would make things harder for them and we don't know when we are going to do it or how long it will take AND while things happen (we don't know when), we are going to hit your network with a massive load to "migrate" everything over - we would be out of business - how does MS get away with this sh*t?????

    UNF*CKINGACCEPTABLE!!!!!

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  3. Anonymous
    2025-04-10T06:29:05+00:00

    I would love nothing more to move in an instant (I know I'm contradicting myself now), only issue is that I could put together something piece-meal like an OS, then a cloud server, and email client, etc. - but it would be amazing if there was another option that has a single integrated environment like MS without the forced bullsh*t. Something that is CONSUMER focused not just focussed on businesses! I rely HEAVILY on Word & Excel and have so for the better part of 25 years. I am a pro at both Excel & Word and don't have the energy of patience levels to learn new spreadhseet and document writing software to the level I know Word & Excel - so I'm kinda stuck with the pricks at MS....FAAAAARRRRKKKK :(

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  4. Anonymous
    2025-04-10T07:10:26+00:00

    Mine finally updated to V2.0 a few days ago, but there are no signs yet that the sync is working again. Supposedly you just need to wait and one day in the future it will all just work again.

    You don't need to wait - if you do know that both sides of the share are migrated, just remove the shortcut and create it again with the same name on the web interface. MSFT will do the same eventually, but once migrated you don't need to wait for their glacial speed anymore.

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