Folders Shared with me are syncing as internet shortcut in OneDrive on Windows PC

Anonymous
2024-06-08T04:53:55+00:00

Hi. I had some folders shared from different users in my OneDrive account. I had added the folders to my OneDrive with Add Shortcut to OneDrive button from Shared folders in cloud. The account is logged into a windows pc and every files including the folders shared with my were syncing fine until yesterday. Yesterday night the shared folders were completely removed from the Windows pc and folders are replaced with internet shortcut. This is such a big mess. I have tried unlinking the account and linking it back, changing the location of OneDrive on my windows pc and tried to get a new folder shared to my account and adding it to OneDrive. Nothing works so far. OneDrive has a big part in my daily activities. Please help me resolve this.

Microsoft 365 and Office | OneDrive | For home | Windows

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Anonymous
2025-03-13T06:07:22+00:00

Here is the statement from the Microsoft OneDrive product group (Redmond USA) about the OneDrive Personal problem:

***This is related to a backend migration we are doing and unfortunately, we don’t fully support syncing shared folders in the case where one user has migrated and the other has not. We’re doing everything possible to accelerate things so that it can be resolved as soon as possible for users of the feature. When the accounts are migrated, there is automated logic that makes them go back to a syncing folder within several days.***I have heard, that shared Folder issue is gone.
The best thing is: WAIT and do nothing

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  1. Anonymous
    2024-06-24T08:05:41+00:00

    If that was the case, you would have thought they would have waited until folder sharing worked properly in OneDrive for Business.

    Currently it sometimes works and mostly it doesn't. Even when it does, it's as fast as an arthritic snail even on our fibre leased line.

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  2. Anonymous
    2024-06-24T08:09:08+00:00

    I think it's time to realise that this so called "bug" is in fact a feature introduced / pulled for OneDrive personal users. A move to force business users onto business subscriptions at a higher cost. One would assume that if it was a worldwide bug, a fix or rollback would have been executed a week or more ago. This is Microsoft being Microsoft, (the old bait and switch), a move designed to please no one other than the stakeholders. We get how this **** works, but the way it was executed is absolutely disgusting, crapping on loyal customers with not so much as an email to say "hey, our plans are changing soon". So, my question to all you OneDrive users is, would you trust a company like this with your data?

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  3. Anonymous
    2024-06-24T10:22:19+00:00

    That would make sense if folder sharing in the Business version worked, but it doesn't. We tried again as a work around but it is very hit and miss.

    DropBox for Teams is better but ridiculously expensive for the amount of storage we need. DropBox families has a six person limit.

    We are going to try out Ionos NextCloud which seems a decent replacement. I will report back once we have tried it.

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  4. Anonymous
    2024-06-24T10:22:21+00:00

    Dont think so, if i share the folder with a new account it works but cant get it working with the account that it was working with previously.

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