Folders Shared with me are syncing as internet shortcut in OneDrive on Windows PC

My accounts were upgraded to version 2, but the issue isn't fixed. The share feature isn't working right.

Yesterday, I tried sharing a set of folders with another account, but the folders don't show up in that account. I can only access them through the email we receive every time a folder is shared with us. Even though I can access them, it's not possible to create a shortcut. Whenever I try, I get a message saying, "1 shortcut wasn't added."

Honestly, I think I'm just going to give up and switch to Google Drive.

I have also had that same experience. I spent about 5 hours with MS tech support with no resolution. If you are logged into your OneDrive on the web and click on the email link for your folder it opens on in a shared folder but as some as you click on say My Files and then go back to Shared with me, the folder/file will not be there. Your only choice is to click on the link in the email again.

A temporary workaround was posted in this thread by a Microsoft team member, but not sure when.

There's no temporary solution to actually fix the problem.

All accounts, givers and receivers, must be on the same side of the wall. All must be V2 or V1 (some reported shares not working between V2 users, that's very concerning, I didn't experience that yet).

In my humble opinion the alternatives are:

1. Stop using shares between accounts if they're broken, change work flow or get service from another provider;
2. Create new accounts and check on them every now and then until they're V2, there's tutorials on how to do it if you check previous comments on this topic.
3. Use other hacks that were suggested by other users, including MS support, but those are sometimes quite odd and won't give you full functionality and you might even lose data if you don't know exactly what you're doing.

I personally took a lazy route and chose 1. I stopped using shares for now. I have one account for "cold storage" and one that has stuff I operate more routinely on.

I have a few usb drives with backups. My files are all disorganized, though, since I could only access my main OneDrive Account, meaning the old one still does not match the contents it should have.

Life happens, I didn't have time or patience to finish reorganizing things. Many of you might be also stuck. This topic keeps getting more and more messages, which is nice, but I also feel we're walking in circles and I feel a bit frustrated by being unable to help or give you a better idea.

I will eventually decide if it's worth to move my entire main account's content to V2 (will take me another week uploading) to have all accounts on the same side of the wall because I don't want to take the risk of doing all that only to lose the feature when they break or discontinue it.

It would be nice if those amongst you who have shares from V2 to users also on V2 that are not working tried to create new shares and see if the problem persists. If that's the case, we're doomed and we can't rely on sharing folders and the problem might be worse, meaning we might have people on the same version but hosted on different data centers, for example. 😟

I will try to stay following this topic but I don't know if I'll resist unsubscribing and giving up soon. 🤪