Folders Shared with me are syncing as internet shortcut in OneDrive on Windows PC

Anonymous
2024-06-08T04:53:55+00:00

Hi. I had some folders shared from different users in my OneDrive account. I had added the folders to my OneDrive with Add Shortcut to OneDrive button from Shared folders in cloud. The account is logged into a windows pc and every files including the folders shared with my were syncing fine until yesterday. Yesterday night the shared folders were completely removed from the Windows pc and folders are replaced with internet shortcut. This is such a big mess. I have tried unlinking the account and linking it back, changing the location of OneDrive on my windows pc and tried to get a new folder shared to my account and adding it to OneDrive. Nothing works so far. OneDrive has a big part in my daily activities. Please help me resolve this.

Microsoft 365 and Office | OneDrive | For home | Windows

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Anonymous
2025-03-13T06:07:22+00:00

Here is the statement from the Microsoft OneDrive product group (Redmond USA) about the OneDrive Personal problem:

***This is related to a backend migration we are doing and unfortunately, we don’t fully support syncing shared folders in the case where one user has migrated and the other has not. We’re doing everything possible to accelerate things so that it can be resolved as soon as possible for users of the feature. When the accounts are migrated, there is automated logic that makes them go back to a syncing folder within several days.***I have heard, that shared Folder issue is gone.
The best thing is: WAIT and do nothing

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  1. Anonymous
    2025-03-31T09:31:18+00:00

    Według opublikowanych informacji o wersji ma być:

    • Rozwiązaliśmy problemy z produktem, aby zwiększyć niezawodność i wydajność aplikacji synchronizacja usługi OneDrive.
    • Nowe funkcje stopniowo wdrażane:
      • Ulepszone środowisko podczas dodawania skrótu do folderu do już synchroniznego folderu: Użytkownicy będą mogli bezpośrednio zastąpić swoje istniejące lokalizacje synchronizacji nowym skrótem do folderów.

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  2. Anonymous
    2025-03-31T09:45:22+00:00

    Many thanks, Hans, for clarifying this very unfortunate issue.

    I have two machines on my own account, with a M365 family subscription, and access to a third machine on another account enrolled as "family" on that subscription. There are folders shared between these accounts, in both directions. I also have folders shared with me from another account (to which I don't have direct access).

    About 9 months ago the shares from the "unrelated" account became .url's when (as it now seems) that account was migrated. About 2 months ago the "family" shares went the same way, when apparently the "family" account migrated. About 2 weeks ago my own account finally also migrated, and the OneDrive client on both affected machines "processed" some 200,000 "changes" over about a day (which proved quite disruptive, even though no actual data was transferred, as file synchronisation was interrupted). All relevant accounts have therefore now been migrated.

    After a further couple of days, the shares from the "unrelated" account did indeed revert to a folder in File Explorer, albeit with a name appended with the name of one of the affected computers, and all files were re-downloaded correctly. All the "family" shares, however, remain as links - in one case there are two links, one with the original name, the other appended with a computer name (both link to the correct folder online, with the original name).

    So, two weeks on from the migration, I wonder if continuing to wait is still appropriate, or whether it is time to try removing and re-creating the links online?

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  3. Anonymous
    2025-03-31T10:11:02+00:00

    Unbelievable!
    I encountered the issue two month ago. We tried to bypass its impact to our business processes by creating new accounts. MS creates them as "unmigrated", but now even this method stopped working because, one by one, these new accounts were migrated as well - roughly in one-two weeks after creating.

    I check the status of my "Onedrive version" (that Search option under the Gear/Options icon) daily and it remains the same. I've been paying for MS 365 for about six years and this kind of treatment toward loyal customers (no comments, no support response, no estimated resolution time) is outrages.

    We've already started transferring the most critical files to another cloud storage. It's very inconvenient, but unfortunately, it's the only way to continue working.

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  4. Anonymous
    2025-03-31T13:28:33+00:00

    LinkedIn is the best way to reach these people. Ideally someone write and publishes and article/post on their page, and then we all "Like and Share" If enough people like and share, things will happen.

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