Folders Shared with me are syncing as internet shortcut in OneDrive on Windows PC

Anonymous
2024-06-08T04:53:55+00:00

Hi. I had some folders shared from different users in my OneDrive account. I had added the folders to my OneDrive with Add Shortcut to OneDrive button from Shared folders in cloud. The account is logged into a windows pc and every files including the folders shared with my were syncing fine until yesterday. Yesterday night the shared folders were completely removed from the Windows pc and folders are replaced with internet shortcut. This is such a big mess. I have tried unlinking the account and linking it back, changing the location of OneDrive on my windows pc and tried to get a new folder shared to my account and adding it to OneDrive. Nothing works so far. OneDrive has a big part in my daily activities. Please help me resolve this.

Microsoft 365 and Office | OneDrive | For home | Windows

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Anonymous
2025-03-13T06:07:22+00:00

Here is the statement from the Microsoft OneDrive product group (Redmond USA) about the OneDrive Personal problem:

***This is related to a backend migration we are doing and unfortunately, we don’t fully support syncing shared folders in the case where one user has migrated and the other has not. We’re doing everything possible to accelerate things so that it can be resolved as soon as possible for users of the feature. When the accounts are migrated, there is automated logic that makes them go back to a syncing folder within several days.***I have heard, that shared Folder issue is gone.
The best thing is: WAIT and do nothing

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  1. Anonymous
    2025-03-29T16:39:05+00:00

    I'm paying north of 139 CHF a year.

    That is half of what I am paying for a mobile phone subscription!

    No communication to users.

    Functionality broken for several weeks and still no communication to users that it is taking longer.

    Not even a place were I can pull any of the information.

    How do I even figure out if an accout is migrated or not?

    This is a frigging joke. The responsible PM should pack their bag. Unacceptable!

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  2. Anonymous
    2025-03-29T18:42:32+00:00

    Hi guys,

    I just wanted to give you some hope. I encountered this issue about one month ago, and today, things happened.

    OneDrive started synching changes (just as it did when everything was removed and the shared folder turned into a .url), but this time, I knew it was for rolling back the feature.

    As I had tested many scenarios of sharing between the accounts, so the original shared link/folder was deleted, recreated and many tries done between all the accounts. Everything didn't get back "alone". But, what I saw is on the online version, when you navigate to the "Shared" button, the list of folders "With you" and "By you" wasn't correct until today. I could only see today all the tries I did in the last couple of weeks.

    So, I added the main shared folder (the first one of all this history), and... I saw my local onedrive starting synching again !

    I had to download all the data again, but in my case, it was quite an acceptable volume.

    Hope you'll be migrated soon !

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  3. Anonymous
    2025-03-29T19:47:30+00:00

    Congratulations! You're the second person reporting this today, really good news! 🥳

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  4. Anonymous
    2025-03-29T19:56:56+00:00

    I’m getting very tired of this. It worked good for a month now it’s been down for a month. Microsoft is becoming so undependable been a certified Microsoft tech for over 15 years and I have never been so disgusted with them as I am now I think they’re trying to make the Home Microsoft office not be able to have folders download and push people into buying the professional version and now almost $300 a year. I’ll sit down this weekend and go through it again, but I’m not having much hope.

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