Folders Shared with me are syncing as internet shortcut in OneDrive on Windows PC

Anonymous
2024-06-08T04:53:55+00:00

Hi. I had some folders shared from different users in my OneDrive account. I had added the folders to my OneDrive with Add Shortcut to OneDrive button from Shared folders in cloud. The account is logged into a windows pc and every files including the folders shared with my were syncing fine until yesterday. Yesterday night the shared folders were completely removed from the Windows pc and folders are replaced with internet shortcut. This is such a big mess. I have tried unlinking the account and linking it back, changing the location of OneDrive on my windows pc and tried to get a new folder shared to my account and adding it to OneDrive. Nothing works so far. OneDrive has a big part in my daily activities. Please help me resolve this.

Microsoft 365 and Office | OneDrive | For home | Windows

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Anonymous
2025-03-13T06:07:22+00:00

Here is the statement from the Microsoft OneDrive product group (Redmond USA) about the OneDrive Personal problem:

***This is related to a backend migration we are doing and unfortunately, we don’t fully support syncing shared folders in the case where one user has migrated and the other has not. We’re doing everything possible to accelerate things so that it can be resolved as soon as possible for users of the feature. When the accounts are migrated, there is automated logic that makes them go back to a syncing folder within several days.***I have heard, that shared Folder issue is gone.
The best thing is: WAIT and do nothing

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  1. Anonymous
    2025-03-26T09:44:52+00:00

    This is NOT solution for collaboration on excel sheets (co-authoring) - when for example 4 people have open same excel at same time and could edit at same time seeing others changes online

    Thats exactly the main issue on my side too. Moving to another filesharing solution is straightforward, but this feature is AFAIK unique to OneDrive.

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  2. Anonymous
    2025-03-26T13:22:34+00:00

    What a big mess!

    Why didn't you migrate the families already in OneDrive all at once? Instead of randomly migrating people.

    They could just migrate "family" by family and bingo, no problem.

    Ok, they didn't know this could happen... now that they know, why don't they migrate the family of those who are being affected all at once?

    It seems that now they are migrating people in larger volumes, several friends started talking about the same problem.

    All Microsoft says is: "Wait until it resolves itself"

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  3. Anonymous
    2025-03-26T14:01:17+00:00

    Live must be qontinue

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  4. Anonymous
    2025-03-26T14:43:39+00:00

    The biggest problem is that I have created new accounts and these also fail after a few days, why not directly solve this problem in new accounts? Why keep adding accounts that need to be migrated  

    Bad there Microsoft

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