Folders Shared with me are syncing as internet shortcut in OneDrive on Windows PC

Anonymous
2024-06-08T04:53:55+00:00

Hi. I had some folders shared from different users in my OneDrive account. I had added the folders to my OneDrive with Add Shortcut to OneDrive button from Shared folders in cloud. The account is logged into a windows pc and every files including the folders shared with my were syncing fine until yesterday. Yesterday night the shared folders were completely removed from the Windows pc and folders are replaced with internet shortcut. This is such a big mess. I have tried unlinking the account and linking it back, changing the location of OneDrive on my windows pc and tried to get a new folder shared to my account and adding it to OneDrive. Nothing works so far. OneDrive has a big part in my daily activities. Please help me resolve this.

Microsoft 365 and Office | OneDrive | For home | Windows

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Anonymous
2025-03-13T06:07:22+00:00

Here is the statement from the Microsoft OneDrive product group (Redmond USA) about the OneDrive Personal problem:

***This is related to a backend migration we are doing and unfortunately, we don’t fully support syncing shared folders in the case where one user has migrated and the other has not. We’re doing everything possible to accelerate things so that it can be resolved as soon as possible for users of the feature. When the accounts are migrated, there is automated logic that makes them go back to a syncing folder within several days.***I have heard, that shared Folder issue is gone.
The best thing is: WAIT and do nothing

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  1. Anonymous
    2025-03-25T08:39:15+00:00

    "tyto zbytečné odkazy by se měly změnit zpět", to je právě ten právě ten problém, "by se měly", ale nikdo nezaručí, zda se to opravdu stane. I oficiální odpověď s Microsoftu, která mne přišla nezaručila žádný termín, ani to, že se to někdy vrátí.

    Kdyby bylo zaručen nějaký termín, kdy se to vrátí, pak se dá do té doby pracovat v nějakém "nouzovém" režimu.

    Znovu se zde prosím pěkně ptám, je zde někdo, komu se "zástupci" vrátily sami na "skutečné složky"? To by byla určitá naděje, že se stav vrátí všem.

    Mne aktuálně u jednoho sdíleného účtu nejde ani vytvořit ten zástupce v sekci "Moje soubory", při pokusu napíše hlášku s červenou tečkou "Zástupce nebyl přidán".

    Přešel jsem na vlastní sdílené úložiště (na onedrive se ukládá pouze záloha), je to cenově výhodnější než "firemní 365", za rok se investice vrátí. Velkou nevýhodou je ale to, že na jednom souboru nemohou pracovat dva lidé současně. Vítejme zpátky v roce 2014.

    Postupně jsme objevovali technický pokrok, výhody cloudového úložiště, ale pak to nějací "zlatokopové" zaříznou a vítejme zpátky v roce 2014.

    Zvláštní věc je ta, že u firemních účtů tento problém není a kdyby byl je rychle odstraněn. Nevěřím, že společnost tak velká jako Microsoft by nevyřešila problém rychle kdyby chtěla. Tento stav je dle mne záměrný a to nevěstí nic dobrého...

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  2. Anonymous
    2025-03-25T08:46:44+00:00

    Thank you for this useful summary.
    It Explains in a language we can all understand.

    I too have lost complete faith in Microsoft ability to be honest with their customer base on this issue. Trying explaining this to users in our small business who don't really care about the technicalities.

    I now keep looking at alternatives, Hosted Next cloud has come across my path. Hosting your files is one thing , getting the Document server ( Collaborative bits) in place is a bit above my Grade, and therefore stuck between, wait till i acquire the technical know how, or wait in perpetuity for MS.

    Summary - i would rather move, i feel completely let down.

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  3. Anonymous
    2025-03-25T09:00:57+00:00

    For those who have joined this conversation, but are daunted by the 239 pages of comments and so don't read through everything, this needs to be repeated - this problem is on the Microsoft server side. The "work around" and "hacks" aren't going to solve your long term problems, only MS can do that.

    WHAT HAPPENED:

    Around May/June of 2024, MS started deploying a new version of the OneDrive servers. The old system is V1.0, and the new one is V2.0.

    They began slowly migrating people.

    THE ISSUE

    The sharing of folders and documents with local copies is incompatible between the two systems. Did MS know this? It's hard to tell, however, they never admitted that this was the problem, instead leaving people wondering why it's taken them 1 year to solve a problem that is critical to so many people.

    The number of reported cases increased as the migration to V2.0 progressed. In particular, for people, say, on a family account, there is no coordination between when family members migrate.

    THE SOLUTION

    There isn't one except to wait until everyone you share with or shares with you has been migrated.

    When everyone is migrated, those useless links should turn back into real files. Unfortunately, that means up to 300 million people's OneDrives downloading all those files again. The time to download all of that is probably not going to be short, as the bottleneck will be MS's own servers.

    Given this fiasco, you can either jump ship on Office + OneDrive and move to alternative Office and Cloud solutions, or wait this out.

    Excellent summary.

    Bottom line

    DO NOTHING, JUST WAIT UNTIL ALL ACCOUNTS HAVE BEEN MIGRATED TO V2.0

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  4. Anonymous
    2025-03-25T09:46:48+00:00

    I can't speak for others, but for me, I'm still waiting for the accounts that share folders to be migrated.

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