Folders Shared with me are syncing as internet shortcut in OneDrive on Windows PC

Anonymous
2024-06-08T04:53:55+00:00

Hi. I had some folders shared from different users in my OneDrive account. I had added the folders to my OneDrive with Add Shortcut to OneDrive button from Shared folders in cloud. The account is logged into a windows pc and every files including the folders shared with my were syncing fine until yesterday. Yesterday night the shared folders were completely removed from the Windows pc and folders are replaced with internet shortcut. This is such a big mess. I have tried unlinking the account and linking it back, changing the location of OneDrive on my windows pc and tried to get a new folder shared to my account and adding it to OneDrive. Nothing works so far. OneDrive has a big part in my daily activities. Please help me resolve this.

Microsoft 365 and Office | OneDrive | For home | Windows

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Anonymous
2025-03-13T06:07:22+00:00

Here is the statement from the Microsoft OneDrive product group (Redmond USA) about the OneDrive Personal problem:

***This is related to a backend migration we are doing and unfortunately, we don’t fully support syncing shared folders in the case where one user has migrated and the other has not. We’re doing everything possible to accelerate things so that it can be resolved as soon as possible for users of the feature. When the accounts are migrated, there is automated logic that makes them go back to a syncing folder within several days.***I have heard, that shared Folder issue is gone.
The best thing is: WAIT and do nothing

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  1. Anonymous
    2025-03-25T04:36:31+00:00

    Hi. I had some folders shared from different users in my OneDrive account. I had added the folders to my OneDrive with Add Shortcut to OneDrive button from Shared folders in cloud. The account is logged into a windows pc and every files including the folders shared with my were syncing fine until yesterday. Yesterday night the shared folders were completely removed from the Windows pc and folders are replaced with internet shortcut. This is such a big mess. I have tried unlinking the account and linking it back, changing the location of OneDrive on my windows pc and tried to get a new folder shared to my account and adding it to OneDrive. Nothing works so far. OneDrive has a big part in my daily activities. Please help me resolve this.

    eror to login

    eror to login excel & do not work

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  2. Anonymous
    2025-03-25T05:50:51+00:00

    I have the same issue. I don't use the vault, but this issue is an extra embuggerance.

    By the way, the vault only adds an extra layer of security to access the data, but no extra encryption (except for bitlocker locally) .

    The contents are still accessible to MS employees, as they have the encryption keys.

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  3. Anonymous
    2025-03-25T06:40:36+00:00

    For those who have joined this conversation, but are daunted by the 239 pages of comments and so don't read through everything, this needs to be repeated - this problem is on the Microsoft server side. The "work around" and "hacks" aren't going to solve your long term problems, only MS can do that.

    WHAT HAPPENED:

    Around May/June of 2024, MS started deploying a new version of the OneDrive servers. The old system is V1.0, and the new one is V2.0.

    They began slowly migrating people.

    THE ISSUE

    The sharing of folders and documents with local copies is incompatible between the two systems. Did MS know this? It's hard to tell, however, they never admitted that this was the problem, instead leaving people wondering why it's taken them 1 year to solve a problem that is critical to so many people.

    The number of reported cases increased as the migration to V2.0 progressed. In particular, for people, say, on a family account, there is no coordination between when family members migrate.

    THE SOLUTION

    There isn't one except to wait until everyone you share with or shares with you has been migrated.

    When everyone is migrated, those useless links should turn back into real files. Unfortunately, that means up to 300 million people's OneDrives downloading all those files again. The time to download all of that is probably not going to be short, as the bottleneck will be MS's own servers.

    Given this fiasco, you can either jump ship on Office + OneDrive and move to alternative Office and Cloud solutions, or wait this out.

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  4. Anonymous
    2025-03-25T07:06:16+00:00

    Dear Microsoft,

    For such a major #$%^@# I think financial compensation is in place. Onedrive within families is rendered useless but still our monthly fee remains the same. We had to take a subscription on Google Drive to continue working !

    It's spoor show how this migration is organised and clearly a problem caused on your end. And It's taking months !!!

    You have to compensate all of us for this!!!

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