Folders Shared with me are syncing as internet shortcut in OneDrive on Windows PC

Anonymous
2024-06-08T04:53:55+00:00

Hi. I had some folders shared from different users in my OneDrive account. I had added the folders to my OneDrive with Add Shortcut to OneDrive button from Shared folders in cloud. The account is logged into a windows pc and every files including the folders shared with my were syncing fine until yesterday. Yesterday night the shared folders were completely removed from the Windows pc and folders are replaced with internet shortcut. This is such a big mess. I have tried unlinking the account and linking it back, changing the location of OneDrive on my windows pc and tried to get a new folder shared to my account and adding it to OneDrive. Nothing works so far. OneDrive has a big part in my daily activities. Please help me resolve this.

Microsoft 365 and Office | OneDrive | For home | Windows

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Anonymous
2025-03-13T06:07:22+00:00

Here is the statement from the Microsoft OneDrive product group (Redmond USA) about the OneDrive Personal problem:

***This is related to a backend migration we are doing and unfortunately, we don’t fully support syncing shared folders in the case where one user has migrated and the other has not. We’re doing everything possible to accelerate things so that it can be resolved as soon as possible for users of the feature. When the accounts are migrated, there is automated logic that makes them go back to a syncing folder within several days.***I have heard, that shared Folder issue is gone.
The best thing is: WAIT and do nothing

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  1. Anonymous
    2025-03-22T13:35:09+00:00

    What's really strange to me, is that I cannot move or copy the files to another folder on the one drive webpage, even though I have access to them online.

    If I could do that, I could create another folder, move the files and then share them with the people I usually share with.

    But no, even this simple workaround doesn't work. The only option I have is to download hundreds of gigabytes of files, with speeds that send me back to the early 2000s (even though I have a TB internet connection at home).

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  2. Anonymous
    2025-03-22T14:15:12+00:00

    So this will take microsoft years to fix? this was opened in 2024.

    Maybe this is a feature they are doing as a bug, to force us into the business subscription?

    A feature this important that suddenly starts not working and has taken almost a year to fix? Either they dont care, they have other plans or are hopping we just get used to it and stop complaining.

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  3. Anonymous
    2025-03-22T14:35:58+00:00

    Mne se také nezdá, že by si Microsoft nevěděl rady. Vypadá to, že mlži a čekají, že Ti co využívali sdílení najdou jiné řešení a vše utichne.

    Je mne divné, že toto je rozsahem postižení lidí tak velký problém a nepíší o tom žádné technické časopisy a magazíny. Psal jsem některým email, aby informovaly veřejnost a zajistily oficiální vyjádření Microsoft, ale žádný magazín či časopis nereagoval.

    Kdo můžete, napište všem odborným technickým časopisům a magazínům ve vaší zemi, ať o tomto informují a zajistí oficiální vyjádření od Microsoft. Tím se na Microsoft vytvoří žádoucí tlak, aby na rovinu řekl, zda ponižuje a ruší služby sdílení či kdy problém napraví.

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  4. Anonymous
    2025-03-22T17:20:58+00:00

    I sharted seeing this problem today. On the machine/account connecting to the older back end (that doesn't handle shared folders from the newer one), OneDrive is not working correctly for regular, non-shared OneDrive files. I suspect that it is syncing, but the status information is incorrect, and none of the old tricks to fix sync status work. Is this expected?

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