Folders Shared with me are syncing as internet shortcut in OneDrive on Windows PC

Anonymous
2024-06-08T04:53:55+00:00

Hi. I had some folders shared from different users in my OneDrive account. I had added the folders to my OneDrive with Add Shortcut to OneDrive button from Shared folders in cloud. The account is logged into a windows pc and every files including the folders shared with my were syncing fine until yesterday. Yesterday night the shared folders were completely removed from the Windows pc and folders are replaced with internet shortcut. This is such a big mess. I have tried unlinking the account and linking it back, changing the location of OneDrive on my windows pc and tried to get a new folder shared to my account and adding it to OneDrive. Nothing works so far. OneDrive has a big part in my daily activities. Please help me resolve this.

Microsoft 365 and Office | OneDrive | For home | Windows

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Anonymous
2025-03-13T06:07:22+00:00

Here is the statement from the Microsoft OneDrive product group (Redmond USA) about the OneDrive Personal problem:

***This is related to a backend migration we are doing and unfortunately, we don’t fully support syncing shared folders in the case where one user has migrated and the other has not. We’re doing everything possible to accelerate things so that it can be resolved as soon as possible for users of the feature. When the accounts are migrated, there is automated logic that makes them go back to a syncing folder within several days.***I have heard, that shared Folder issue is gone.
The best thing is: WAIT and do nothing

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  1. Anonymous
    2025-03-18T16:53:12+00:00

    Issue resolved for me finally today! Had this going on since July 2024. I had been seeing the onedrive taskbar symbol saying processing 2 changes since yesterday. Today i went to the onedrive website, took the folder that was showing as a online link, removed it from my files. Then refreshed the website, went into shared folder and selected the folder again and clicked add to my files. The very next second, file explorer on my computer showed up with that folder back how it used to be before. And the processing changes spinning icon on the onedrive taskbar logo went away. Good luck everyone!

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  2. Anonymous
    2025-03-18T17:57:39+00:00

    i'll give it a shot, thanks!

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  3. Anonymous
    2025-03-18T20:30:43+00:00

    How long must we wait?

    The post above was from 9 months ago. This issue is happening on my wife's computer now. As a result, she can't use her password manager on the shared file.

    There are possible workarounds posted in Reddit: https://www.reddit.com/r/onedrive/comments/1izd5el/work_around_for_shared_folders_becoming_links/

    I haven't tried any yet.

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  4. Anonymous
    2025-03-18T20:40:37+00:00

    Dobrý deň, tento problém je tu už rok. Robilo mi to s jedným PC, ale na pracovných nie. Ale asi pred 2 týždňami mi to spravilo na firemnom PC . Tým pádom je to nepoužiteľne, keďže s tým robím každý deň..... Mám aj dropbox, ale platiť dva dropboxové účty je už dosť drahé. Tak som onedrive zrušil a zaplatil som Google drive, a mam nasaláme celý microsoft, keď to nieje schopný opraviť.

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