Folders Shared with me are syncing as internet shortcut in OneDrive on Windows PC

Anonymous
2024-06-08T04:53:55+00:00

Hi. I had some folders shared from different users in my OneDrive account. I had added the folders to my OneDrive with Add Shortcut to OneDrive button from Shared folders in cloud. The account is logged into a windows pc and every files including the folders shared with my were syncing fine until yesterday. Yesterday night the shared folders were completely removed from the Windows pc and folders are replaced with internet shortcut. This is such a big mess. I have tried unlinking the account and linking it back, changing the location of OneDrive on my windows pc and tried to get a new folder shared to my account and adding it to OneDrive. Nothing works so far. OneDrive has a big part in my daily activities. Please help me resolve this.

Microsoft 365 and Office | OneDrive | For home | Windows

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Anonymous
2025-03-13T06:07:22+00:00

Here is the statement from the Microsoft OneDrive product group (Redmond USA) about the OneDrive Personal problem:

***This is related to a backend migration we are doing and unfortunately, we don’t fully support syncing shared folders in the case where one user has migrated and the other has not. We’re doing everything possible to accelerate things so that it can be resolved as soon as possible for users of the feature. When the accounts are migrated, there is automated logic that makes them go back to a syncing folder within several days.***I have heard, that shared Folder issue is gone.
The best thing is: WAIT and do nothing

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  1. Anonymous
    2025-03-16T03:43:58+00:00

    Here is the statement from the Microsoft OneDrive product group (Redmond USA) about the OneDrive Personal problem:

    ***This is related to a backend migration we are doing and unfortunately, we don’t fully support syncing shared folders in the case where one user has migrated and the other has not. We’re doing everything possible to accelerate things so that it can be resolved as soon as possible for users of the feature. When the accounts are migrated, there is automated logic that makes them go back to a syncing folder within several days.***I have heard, that shared Folder issue is gone.
    The best thing is: WAIT and do nothing

    So... Wait and pray the feature one day works? After a week? A month? A year? Never?

    I'd assume that without a timeframe some people will be forced to cancel the renewal of their subscriptions.

    Others, like me, should not follow this advice but change the way they work, if possible, to not rely on those shares and have data completely segregated. It is bad OneDrive won't allow more than one account to sync on the same logon and that Microsoft throttles third party software heavily, otherwise we could probably use it.

    Thanks a lot for the information, of course. It's surely WAY better than anything and very sensible.

    Knowing there won't be a solution we can rely on is, somehow, a solution to the question, even if the problem might not be solved for another two years...

    🙏🏻

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  2. Anonymous
    2025-03-16T03:51:08+00:00

    A “migration” that takes nearly a year and screws groups of users while they wait? Even whales migrate faster than that.

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  3. Anonymous
    2025-03-16T04:17:34+00:00

    A “migration” that takes nearly a year and screws groups of users while they wait? Even whales migrate faster than that.

    They won't prioritize it if it does not hurt their bottom line.

    Some say they'll leave, but those leaving tend to be less desirable users that cost more resources.

    Maybe this is intentional. Otherwise, they'd set new users on the new server and they'd just tell us to create new accounts and move our data ourselves.

    This is even worse if you use their services to share files with customers.

    Is the same issue happening to sharepoint users?

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  4. Anonymous
    2025-03-16T05:24:09+00:00

    solution: pray for quick resolution!

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