Folders Shared with me are syncing as internet shortcut in OneDrive on Windows PC

thanks for the tipp with the app password. unfortunately i get this error message

What is the official statement by Microsoft on:

1. is Microsoft intending to solve this bug?
2. by when is this bug solved and working the same way as before (and same way working as in the business version)?

I am surprised about Microsoft to be not communicate anything in regards to a solution.

Below is the response I received on 7 Mar 2025. Please keep in mind that I've had this issue since Jul 2024.

Hello There,

Thank you for contacting OneDrive consumer support. We hope you are doing good!

We understand the importance of being able to access shared folders directly from your desktop where a url link is generated instead, leading you to OneDrive Online.

We would let you know that we are aware of this and please rest assured that our engineering team is working on a fix. However, at this time, we do not have an estimated timeframe for when the fix will be implemented. Hope it should be fixed in upcoming updates on OneDrive. So, we request you to please keep your OneDrive and OS versions are updated to the latest. The .url internet shortcuts will automatically convert back to a folder when the issue is resolved.

Workaround: You can still access the shared folder content, but it will be via OneDrive.com as of now.

We appreciate your patience and understanding as we work towards resolving this matter. We are now archiving this case. If you still require assistance or have any further questions, please feel free to open a new case using this link-https://onedrive.live.com/?action=feedback. We are always here to help and support you.

Note- Your feedback is important to us. After this interaction you will receive a separate closure email with an opportunity to tell us about your experience.

We hope you have a great day ahead!

Regards,

Tahir H

OneDrive Team.

Almost a year without a fix? Good God Microsoft! Fix this already! People who are paying good money have a right to be angry here.

They're probably reading this topic and laughing at us. Then, one of their employees might come around and post something entirely unrelated with unsolicited advice that does not help at all just to say they provided customer service.

Why can't they come here and tell us that they're aware of this specific problem, give us at least some idea of why this is happening and give us an estimated date/time to have the issue solved or tell us how we can have all our accounts on the same side of the border, once and for all?

They could give us a special method to request to be migrated so we could be put on a priority queue to be moved to the "new server", that way having all our accounts on the same side?

I don't think a large percentage of their users is affected. If they could just migrate people who log on their onedrive via web and, maybe, open "advanced settings" and click on a button to "migrate to new server if you are having problems with shared folders"...

That would put us on a priority list with the accounts that make that request. We could share the same procedure with friends and family members that share content with us (or the other way around) and we'd be all happy customers with your service working again, as intended.