Folders Shared with me are syncing as internet shortcut in OneDrive on Windows PC

Anonymous
2024-06-08T04:53:55+00:00

Hi. I had some folders shared from different users in my OneDrive account. I had added the folders to my OneDrive with Add Shortcut to OneDrive button from Shared folders in cloud. The account is logged into a windows pc and every files including the folders shared with my were syncing fine until yesterday. Yesterday night the shared folders were completely removed from the Windows pc and folders are replaced with internet shortcut. This is such a big mess. I have tried unlinking the account and linking it back, changing the location of OneDrive on my windows pc and tried to get a new folder shared to my account and adding it to OneDrive. Nothing works so far. OneDrive has a big part in my daily activities. Please help me resolve this.

Microsoft 365 and Office | OneDrive | For home | Windows

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

0 comments
Answer accepted by question author
Anonymous
2025-03-13T06:07:22+00:00

Here is the statement from the Microsoft OneDrive product group (Redmond USA) about the OneDrive Personal problem:

***This is related to a backend migration we are doing and unfortunately, we don’t fully support syncing shared folders in the case where one user has migrated and the other has not. We’re doing everything possible to accelerate things so that it can be resolved as soon as possible for users of the feature. When the accounts are migrated, there is automated logic that makes them go back to a syncing folder within several days.***I have heard, that shared Folder issue is gone.
The best thing is: WAIT and do nothing

Was this answer helpful?

200+ people found this answer helpful.
0 comments

3,079 additional answers

Sort by: Oldest
Most helpful Newest Oldest
  1. Anonymous
    2024-06-20T09:04:50+00:00

    WE were fine until Tuesday morning, after the apparent bug fix on Monday night, so obviously the fix actually made it worse.

    Pull your finger out Microsoft and put it back to the way it was before!!! Can't work like this.

    Was this answer helpful?

    1 person found this answer helpful.
    0 comments
  2. Anonymous
    2024-06-20T09:08:09+00:00

    Oh Microsoft! We're moving now! it's not acceptable ! We pay enough not to have this kind of problem!

    Was this answer helpful?

    1 person found this answer helpful.
    0 comments
  3. Anonymous
    2024-06-20T09:09:16+00:00

    Hello William,

    I am working in an organisation they are facing a lot of issue due to this please reply the solution once you find out.

    Was this answer helpful?

    0 comments
  4. Anonymous
    2024-06-20T09:44:36+00:00

    I've got many businesses depending on this **** to function, and I'm the one coping the abusive phone calls from OneDrive users, not Microsoft. This issue has gone on far too long and I'm currently looking into alternatives. I'm done recommending this garbage. Microsoft needs to pull its head in.

    FYI, I have pulled all my personal and business data from OneDrive and will be using alternative solutions moving forward. This is a major screw up from Microsoft, and sadly it isn't the first I've experienced. I will never forget the 6 months or so I couldn't use it natively within iOS/iPadOS (files), basically rendering OneDrive useless on iPhone and iPad despite me paying for the privilege. You want to pitch me "the cloud is the future", then you better do that **** right out the gate.

    Was this answer helpful?

    3 people found this answer helpful.
    0 comments