Folders Shared with me are syncing as internet shortcut in OneDrive on Windows PC

Anonymous
2024-06-08T04:53:55+00:00

Hi. I had some folders shared from different users in my OneDrive account. I had added the folders to my OneDrive with Add Shortcut to OneDrive button from Shared folders in cloud. The account is logged into a windows pc and every files including the folders shared with my were syncing fine until yesterday. Yesterday night the shared folders were completely removed from the Windows pc and folders are replaced with internet shortcut. This is such a big mess. I have tried unlinking the account and linking it back, changing the location of OneDrive on my windows pc and tried to get a new folder shared to my account and adding it to OneDrive. Nothing works so far. OneDrive has a big part in my daily activities. Please help me resolve this.

Microsoft 365 and Office | OneDrive | For home | Windows

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Anonymous
2025-03-13T06:07:22+00:00

Here is the statement from the Microsoft OneDrive product group (Redmond USA) about the OneDrive Personal problem:

***This is related to a backend migration we are doing and unfortunately, we don’t fully support syncing shared folders in the case where one user has migrated and the other has not. We’re doing everything possible to accelerate things so that it can be resolved as soon as possible for users of the feature. When the accounts are migrated, there is automated logic that makes them go back to a syncing folder within several days.***I have heard, that shared Folder issue is gone.
The best thing is: WAIT and do nothing

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  1. Anonymous
    2024-06-20T02:11:58+00:00

    I have 23H2, and it is affected just like your system. Trying to see if
    2024-06 Cumulative Update for Windows 11 Version 23H2 (KB5039212)

    can solve this, since it was released June 11, but the article does not mention OneDrive at all.

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  2. Anonymous
    2024-06-20T02:43:09+00:00

    There has been an update since then and an Microsoft Office updirt.They did a patch 21 drive on monday that did not fix it. The complaints are growing by thousands of people.Evertoday in Microsoft is asking for screenshots after they spent twonna.Have flowers looking at the damn computer that had the issue.

    Then I resorted gaslighting Don't ask that it was.I downgrade to the program and it would never be fixed.But we're unable to produce a white page or f a q omit it turned out to be just the texh opinion trying to get out of work in the ticket. I got a response on the ticket this morning for Microsoft.Asking for what exactly what they done and they had done took screenshots when they were in the computer.

    So they are pretending the Work on it and I have proven without a doubt.It is in the Microsoft cloud and has nothing to do.With eating computer is something broken in their server.

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  3. Anonymous
    2024-06-20T03:12:44+00:00

    I also Have Same issue, my file folder change into internet link!, i did reset onedrive, unlink and try to link with different path, but problem still occur,

    please help me, i have problem with my job in collaboration in this way

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  4. Anonymous
    2024-06-20T04:01:41+00:00

    is this related to to win 11? because my staff computer on win 11 are effected with the internet shortcut. my pc which still in win 10 are still fine, can access the folder locally.

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